Back Posted: Oct 14 2025

Service Technician

Derby, England , United Kingdom

Engineering jobs >> Engineering

Negotiable

Permanent

Name Confidential

Description

Service Technician
Nottingham/Derby (Midlands / Field Role)
Midlands Region Full-Time, Permanent
Salary: £27,500 Company Car Benefits

Employal is pleased to partner with a globally recognised technology business to recruit a skilled Service Technician based in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware.
The role:

Install, diagnose, maintain and repair MFPs and document hardware across your territory
Respond to customer service calls and technical issues in accordance with SLAs
Advise customers on preventative maintenance, machine configuration and best practice
Work closely with the call centre, ensuring accurate logging, reporting and communication
Maintain stock levels and service paperwork in a timely and accurate manner
Escalate issues when necessary and manage multiple tasks efficiently
Travel regionally to cover customers, holiday absences, and occasional overflowThe candidate:

Hold a full UK driving licence and comfortable travelling around the Midlands region
Sound electromechanical skills, ideally with experience working on MFPs or similar hardware
Strong communicator, both verbal and written, comfortable dealing with customers and internal teams
Excellent organisational skills, prioritisation ability, and attention to detail
Experience in field service, technical support, or hardware maintenance is a plus
Willing to work overtime when required to support customer needsIn return:

£26,500 - £29,000 base salary company car
Fully supported training and career development
Monday to Friday role, with structured field service hours and occasional overtime
A service territory focused on the Midlands, ideal for candidates near Derby, Nottingham or surrounding areas
Opportunity to grow within a respected global brand and further your technical careerIf you are a hands-on technician with strong technical skills and customer service experience, we want to hear from you

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-177730
Position Type: Permanent
Applicants: 0
Views: 2

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