Cub Foods - Part-Time - Deli - Cottage Grove

Other jobs >> General

Negotiable

Permanent

Description

Manager



Primary_Objective



To perform customer checkout transactions as required for daily sales and to

ensure a positive shopping experience for customers.



NATURE AND SCOPE



Primary emphasis in this position is on following front end checkout procedures

in all transactions, maintaining positive customer relations and expedient

processing of all orders. The position requires on-going customer interaction,

providing prompt, courteous and accurate service. This position requires on

going social skills/verbal interaction, register/scanner operation, reading,

light lifting, and standing. Position functions and work hours may vary

according to business needs. Daily assignments and work direction is provided

by the Customer Service Manager or person in charge.



Essential_Position_Functions

* Assist customers and ensure proper service levels and courtesy from all

associates

* Greet and thank customers

* Answer or refer questions and respond to customer requests as needed

* Bring customers to location of item

* Perform price checks

* Respond to customer assistance needs/calls promptly

* Direct customer problems to management as appropriate

* Monitor and ensure prompt, courteous, and accurate customer relations



Functional Requirements



Frequent: Physical lifting/carrying up to 50 lbs., equipment operation

(scanner, register, check approval machine, coupon machine, intercom),

reaching, standing and turning



Mental judgment/decision making, social skills/verbal interaction,

memorization, reading, writing and math



Occasional: Physical lifting/carrying over 50 lbs., equipment operation



(calculator) squatting, stooping/bending and walking

* Perform product scanning and processing of customer order in an accurate,

efficient and prompt manner

* Ensure minimal waiting time to each customer

* Account for all products in and under the cart before beginning customer

order.

* Ask for coupons before beginning an order and codes coupons accurately

* Scan each item so it is properly identified by the register system

* Obtain prices for items not identified by the register system and

completes scan error forms for discrepancies

* Has working knowledge of most frequent product codes and new items

* Use care in handling of products

* Utilize proper etiquette for intercom calls

* Follow policy and procedures when handling tobacco, alcohol and lottery

transactions



Functional Requirements



Frequent: Physical lifting/carrying to 50 lbs., equipment operation

(scanner, register, check approval machine, coupon machine, intercom), reaching

and standing, turning



Mental judgment/decision making, social skills/verbal interaction,



memorization, reading, writing, math



Occasional: Physical lifting/carrying over 50 lbs., equipment operation

(calculator),



squatting, stooping/bending, walking

* Ensure properly handling of all forms of tender and coupons

* Count and enter cash into register system

* Enter credit and debit card transactions into register system

* Enter electronic transactions (food stamps) into the register system

* Verify information on check, enter and appropriately utilize check

verification system and tender check into register system

* Ensure coupons are valid, enter to correct department

* Maintain clean, neat and organized till and work area



Functional Requirements



Frequent: Physical equipment operation (register, check verification

machine, coupon machine), standing and turning



Mental judgment/decision making, social skills/verbal interaction,

memorization, reading, writing and math



Occasional: Physical equipment operation (calculator)

* Ensure accurate handling of all voids, returns, refunds and exchanges

* Follow store return, refund and exchange policies

* Complete refund forms and record on register log

* Handle transaction in a courteous and efficient manner

* Call for shop back of perishable product as required



Functional Requirements



Frequent: Physical equipment operation (register, check verification

machine, coupon machine), standing and turning



Mental judgment/decision making, social skills/verbal interaction,

memorization, reading, writing and math



Occasional: Physical equipment operation (calculator)

* Follow front end safety and security procedures

* Use appropriate scanning techniques and ergonomic methods

* Know and understand store emergency procedures

* Apply security tape as needed for proof of purchase

* Notify appropriate personnel in case of theft or shoplifting



Functional Requirements



Frequent: Mental judgment/decision making



Occasional: Mental memorization, social skills/verbal interaction

* Assist with front end maintenance and cleaning

o Clear floor and carts, cleans and stocks registers, fills bag

stations, assembles tote boxes, performs shop back

o Straighten and fill product at check stands as directed



Functional Requirements



Frequent: Physical lifting/carrying to 50 lbs., pushing/pulling to 10 for

pounds, equipment operation (shopping cart, flat bed), squatting, stooping and

bending



Mental judgment/decision making and memorization

* Follow all store and department policies and procedures



Functional Requirements



Frequent: Mental judgment/decision making, social skills/verbal

interaction,



memorization, reading and writing

* Perform other duties as assigned or delegated



Note: *Within each essential functional requirement, Frequent repres

approximately 15% of



the work shift or at least ten repetitions per work shift. Occasional

represents approximately less than 15% of the work shift or fewer than 10

repetitions per work shift



Management retains the discretion to add or to change the position functions at

any time.



Machines, Tools, Equipment Used: Cash register, telephone, intercom, scanner,

coupon machine, check verification machine, lottery ticket machine, carts,

money order machine, gift certificates, credit/debit machine



Physical Requirements for an 8 Hour Workday



Activity



(at one time)
  • 1
  • Negotiable
  • None
  • None
  • Re-97243
  • Permanent
  • 3

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