SALES,SVCS/DISTRIBUTION ASSOC" CAREER JOB W/ BENEFITS"

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Negotiable

Permanent

Description

SunIRef:Manu



United States Postal Service

External Publication for Job Posting



If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the



examination may be limited.



Branch



Oklahoma District



Job Posting Period



05/11/2020 - 05/16/2020



This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being



invited to take the exam. Examining will continue until capacity has been reached.



Job Title



SALES,SVCS/DISTRIBUTION ASSOC



Facility Location



WARNER



805 2ND AVE



WARNER, OK 74469-9998



CONTACT INFORMATION: Wendy Stamps | |



Position Information



Title: SALES, SVCS/DISTRIBUTION ASSOCIATE



FLSA Designation: Non-Exempt



Occupation Code: 2320-0003



Non-Scheduled Days: VARIES



Hours: VARIES



Window training is required after hire, followed by an end-of-training test on which employee must qualify to remain



employed.



SALARY RANGE: $20.75 - $27.96 per hour paid bi-weekly



FINANCE NUMBER:



BENEFIT INFORMATION: This is a career position which offers excellent benefits. Newly hired employees are covered by



the Federal Employees Retirement System (FERS). Upon hire, employees are eligible to contribute into the Thrift Savings



Plan (TSP) which is similar to 401(k) plans. We also offer the option to enroll into the Federal Employees Health Benefits



(FEHB) program as well as the Federal Employees Group Life Insurance (FEGLI). Dental, Vision and Long-Term Care



Insurance Programs as well as Flexible Spending Accounts to cover eligible out-of-pocket health care and dependent care



(day care) expenses are also available. We offer extra pay when working on a federal holiday (10 per calendar year) as well



as accrued vacation and sick leave.



Persons Eligible to



All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance



to the United States. Applicants entitled to veterans preference and/or covered by the Veterans Employment Opportunity

Act may apply for any posted position. Applicants must apply online at to be considered for this



employment opportunity. You must have a valid email address to apply as communication regarding employment



opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email



domain addresses to your contact list to allow all correspondence to be received - @ @



@ @ @. EXAM: If an exam is required and you are invited to take the test, instructions



regarding the exam process will be sent to you via email. Please ensure you can receive email messages from our test



vendor and follow instructions carefully so you can be considered for this employment opportunity. SCREENINGS: You may



receive multiple requests for background checks in regards to this employment opportunity. Respond to all requests quickly



as we anticipate filling our vacancies quickly and nonresponses may result in disqualification for this opportunity.



Background Check



The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI

fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where

the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,

the criminal background checks of individuals who have not resided in the United States or its territories for the preceding

5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,

but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.

government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or

as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background

check because of residency outside the United States, such individuals will be ineligible for Postal employment.



Functional Purpose



Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective



public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures



commonly used.



DUTIES AND RESPONSIBILITIES



1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and



selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; may



use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and



domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the



public regarding postal regulations.



2. Provides sales and customer service support by greeting customers and explaining store layout; determining special



interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance



that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using



Mobile Point of Service (mPOS) to complete transactions (where applicable)



3. Provides product and service information to customers, including informing customers regarding special offers; suggestive



selling related merchandise; promoting products based on customer needs. Provides additional information regarding



product features and services.



4. Handles and processes customer purchases and returns relating to products and services and may use a point of sale



system. Assists customers with transactions.



5. Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures



display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on



SSKs and mPOS, including trouble shooting.



6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on



display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to



the attention of the appropriate supervisory presence.



7. May verify presort and bulk mailings of all classifications, computing and maintaining on a current basis mailers credit



balances.



8. Checks and sets post postage meters.



9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.



10. May assign and clear accountable items and distribute mail as required.



11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the



distribution scheme established for the office, branch or station.



12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current



distribution schemes.



13. May perform passport duties as assigned, including verification of identification and photograph, administering oath,



reviewing application for completeness, affixing stamp or seal on application and ensuring all documents are stored securely



and mailed promptly.



14. May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays;



label and tie out mail for dispatch and other related duties for distribution.



SUPERVISION



Supervisor, Customer Services, or other supervisor/designee.



The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated

and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and

experience the following requirements:



Requirements



1.



Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Services requirement

to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.



IMPORTANT INFORMATION:



Applications must be submitted by 11:59 p.m., Central Time, of the postings closing date. Applicants claiming veterans

preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form

214) or other proof of eligibility if claiming 10-point veterans preference. The United States Postal Service (USPS) is an

equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or

selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This

request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation

needed. The decision on granting reasonable accommodation will be on a case-by-case basis.



SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.
  • 1
  • Negotiable
  • None
  • None
  • Re-95384
  • Permanent
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