Back Posted: Jun 21 2025

Care Co-Ordinator

Windsor, Berkshire , United Kingdom

Public/Government jobs >> Social Care/Social Services

Negotiable

Permanent

Name Confidential

Description

CARE COORDINATOR

Full-Time | Office-Based | Windsor | £27,000–£28,000 per annum

We are seeking a dedicated and compassionate Care Coordinator, based in Windsor. In this vital role, you will support care management and the wider care team, enabling them to deliver exceptional care and improve the lives of our clients—making them safer, happier, and more independent.

Key Responsibilities:

1. First Point of Contact

Handle queries and enquiries from staff, clients, and other healthcare professionals via phone, email, and care management systems.

2. Staff Rota Management

Ensure continuity and consistency in care delivery

Match staff to clients effectively

Manage contracted hours and visit schedules

Monitor travel time and visit cost-effectiveness

Review clock-in data and approve timesheets accurately

Manage staff availability, including holidays and sickness

3. Staff Management

Monitor and maintain staff compliance (including spot checks and supervisions)

Organise regular team meetingsIdentify and address training gaps in collaboration with training provider

Act as a mentor and first point of support for the care team

4. Recruitment & Onboarding

Oversee the full recruitment cycle: identifying needs, advertising, interviewing, inducting, and onboarding new staff

5. Staff Training

Coordinate induction training including the Care Certificate and practical sessions

Plan and monitor annual refresher training

6. Care Visit Support

Attend care visits when necessary or in emergencies

7. Operational Support

Assist with ordering medication and liaising with healthcare professionals

8. On-Call Duties

Share participation in the on-call rota with the Registered Care Manager

Key Attributes:

* Strong interpersonal and leadership skills

* High attention to detail and quality of care

* Empathy and compassion towards clients

* Excellent organisational and communication skills

* Self-motivated, flexible, and reliable

* Proficiency in Office 365 and rostering software

Qualifications & Experience:

* Certificate of Higher Education (A Levels) – preferred

* Level 3 Health & Social Care – preferred

* Minimum 2 years’ experience in scheduling or care coordination – preferred

* Full UK Driving Licence and access to a car – required

Salary & Benefits:

* £27,000 – £28,000 per annum

* Pension scheme

* 28 days’ holiday

* Office hours: Monday to Friday, 09:00–17:30

* Participation in on-call rota

* Occasional out-of-hours spot checks, visits, and assessments

If you're passionate about delivering outstanding care and thrive in a supportive coordination role, we’d love to hear from you

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-93125
Position Type: Permanent
Applicants: 0
Views: 5

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