Back Posted: Jun 21 2025

Retentions Agent

Tewkesbury, Glocestershire , United Kingdom

Sales jobs >> Business Development

Negotiable

Permanent

Name Confidential

Description

Red Recruitment is recruiting a Retentions Agent in Tewkesbury to join our client, an award-winning, fast-growing company working with some of the UK's leading brokers. This is a great opportunity to take your career to the next level with real progression. The salary for this position is £25,000 per annum.

You will be responsible for carrying out a minimum of 60 inbound and outbound calls, per day, dealing with all existing customers, with a view to maximising renewal/retentions levels.

You must be open and cooperative with the FCA, the PRA and other regulators.

Package for a Retentions Agent:

Salary: £25,000 per annum
Hours: Monday - Friday, full-time
Contract Type: Permanent
Location: TewkesburyKey Responsibilities of a Retentions Agent:

Communicating with existing customers, to quote for their renewal, prioritising in line with renewals dates and managing your pipeline effectively
Maintaining accurate and timely records, files, and databases to ensure data integrity and compliance with our Data Protection requirements
Achieving key retention metrics as outlined and agreed with your line manager
Providing an excellent customer experience by engaging with customers and ensuring their requirements are satisfied
Dealing with cancellation calls, with a view to retaining customers, using objection handing techniquesKey Skills and Experience of a Retentions Agent:

Experience in sales or renewals would be advantageous
Being organised and proactive, with the ability to juggle multiple tasks is required
Having excellent communication skills with proven attention to detail is essential
Ideally, you will be familiar with utilising CRM systems (Salesforce, Instanda, Xero experience would be advantageous)If you are interested in this position and have the relevant skills required, please apply now!

Red Recruitment (Agency)

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-92975
Position Type: Permanent
Applicants: 0
Views: 3

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Sales jobs in city Tewkesbury

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Retentions Agent

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Retentions Agent

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES