Back Posted: Jun 21 2025

Customer Service Administrator

Harrogate, England , United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Name Confidential

Description

Customer Service Administrator

£25,000-£26,208, Harrogate, 25 Days Holiday Plus Bank Holidays, Training, Development & Progression, Small Friendly Office, On Site Parking, Close to Public Transport Links.

Due to continued business growth and expansion we are looking to recruit a Customer Service Administrator for this well established innovative engineering company based in Harrogate.

The main purpose of this role is to provide excellent customer service and support to clients. You will coordinate and organise the repair and upgrade of products, dealing with costings and logistics and you will report directly to the Operations Manager.

Customer Service Administrator Responsibilities:

To be the first point of contact for all customer enquiries
Deal with annual service and repairs of products
Liaise with customers, couriers and colleagues to process enquiries and orders
Maintain and update customer product database
Assist in processing returns
Maintain accurate records for both customer and manufacturing databases
Provide costings for repairs

Requirements:

Previous customer service experience
Good administration skills
Excellent organisational and communication skills
Good telephone manner
Able to multi task
Good IT skills, experience using a CRM system would be helpful
Experience in a manufacturing or industrial environment would be beneficial

This Customer Service Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries, returns and complaints procedures. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator or repairs and returns administrator.

This is an office based role. Standard hours of work are 09.00-17.30 with half an hour lunch break. However hours can be flexible if you wanted an earlier start and finish or wanted to work around school drop off. There is on site parking and the office is based close to the public transport links. There is a clean kitchen/canteen area for lunch with tea and coffee facilities along with a beer cooler for those 'Friday' celebrations!

Please contact Nicola Wilson to discuss this role further or to send a copy of your CV.

Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors.

Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-91705
Position Type: Permanent
Applicants: 0
Views: 3

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Customer Service jobs in city Harrogate

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Customer Service Administrator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Customer Service Administrator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES