Back Posted: Jun 21 2025

Customer Service Advisor

Ringwood, Hampshire , United Kingdom

Other jobs >> Everything Else

Negotiable

Permanent

Name Confidential

Description

Role: Customer Service Advisor
Location: Ringwood, BH24
Hours: Full time, 40 hours per week
Shifts: Contracted hours between 7:00am - 10:00pm, Monday to Sunday (Typical shifts for this role between 7.00am - 6.00 pm)
Contract Type: Permanent
Salary: £12.21 per hour

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? We are recruiting for an enthusiastic and driven individual to join our team as Contact Centre Advisor based in Ringwood.

You'll be the first point of contact for customers of our exciting clients, covering a wide range of magazine collections-from comic heroes and crafts to sci-fi, sports, and military history. Your role will involve handling customer queries via phone, email, live chat, and social media, ensuring every interaction is professional, friendly, and solution focused.

Key Responsibilities

* Respond to customer enquiries via phone, email, live chat, and social media
* Resolve queries efficiently using our internal systems
* Deliver a high standard of customer service at all times
* Collaborate with team members to continuously improve the customer experience

What We're Looking For

* Confident using IT systems; basic Excel and Word knowledge is a plus
* Excellent communication, numeracy, and literacy skills
* A positive telephone manner and strong problem-solving abilities
* Previous customer service or call centre experience is desirable but not essential

Hours:

* A rota is supplied every two weeks with your working hours.
* Typical working hours for this role are 7.00am - 3.30pm, and 9.30 am - 6.00 pm. Contracted hours are 7.00am - 10.00pm Monday to Sunday.
* You occasionally may be required to cover weekends when required by the business.
* The weekend shift will cover the hours between 9.00am-5.30 pm

Why Join Our Team?

* A fun, sociable, and supportive team culture
* Career development opportunities with salary progression
* Full training and ongoing support provided
* Flexible working hours with weekend availability post-training
* Generous benefits including:

o 50% discount on More bus tickets
o Pension scheme with Standard Life
o Eye test vouchers and gym discounts
o Charity involvement and fundraising days
o Weekly dress-down days
o Cycle to work scheme
o £500 refer-a-friend bonus
o Recognition and reward schemes

#CCNorthwest

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-89911
Position Type: Permanent
Applicants: 0
Views: 6

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Other jobs in city Ringwood

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Customer Service Advisor

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Customer Service Advisor

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES