Back Posted: Jun 21 2025

Customer Services Advisor

Newcastle Upon Tyne, England , United Kingdom

Accountancy jobs >> Accounting/Financial/Insurance

Negotiable

Contract

Name Confidential

Description

Customer Services Advisor

+6 months + the option to go permanently

+On site working in Newcastle

+£12-£15 ph

Skills:

+Customer Services experience

+Excellent communication skills

+Experience resolving customer complaints

+Inputting information into databases

Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account.

They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day.

What are we looking for in our Customer Service Advisors?

Sociable, helpful and eager to provide excellent customer service to customers.

Able to work in a fast-paced environment, ensuring defined processes are followed.

A good eye for detail, ensuring customer records are kept up to date and are accurate

Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems

A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.

And through all this achieve core Key Performance Indicators

If you would like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-87091
Position Type: Contract
Applicants: 0
Views: 4

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