Back Posted: Jun 21 2025

scas) Support Worker - Telecare

Sunderland, England , United Kingdom

Public/Government jobs >> Social Care/Social Services

Negotiable

Contract

Name Confidential

Description

Join Our Dedicated Telecare Team – Make a Real Difference Every Night
Are you passionate about helping others and making a positive impact in your community? We’re looking for compassionate and responsive individuals to join our Telecare Service team, providing vital support to customers in their own homes across the city.

Position: Telecare Responder (Night Shifts)
Contract: Initial 6-month contract (with potential for extension)
Hours: 36 hours per week
Shift Pattern: 4 nights on / 4 nights off
Shift Times: 8:45 PM – 7:30 AM
Location: City-wide coverage (company vehicle provided while on duty)

About the Role As a valued member of our overnight Telecare team, you’ll respond to a variety of alerts and activations to ensure the safety and wellbeing of vulnerable individuals. This is a hands-on, community-focused role where no two nights are the same.
Your responsibilities will include:

Responding to alarm activations triggered by customers or assistive technology devices
Providing practical support with mobility, personal care, and fall recovery
Liaising with ambulance crews to assist during emergency situations
Reacting to various assistive alerts, such as property exit sensors, smoke alarms, and pressure matsComprehensive training and induction will be provided to ensure you’re fully prepared and supported in your role.

What We’re Looking For We’re seeking individuals who are:

Reliable, empathetic, and calm under pressure
Confident working independently during overnight hours
Comfortable providing hands-on personal care when needed
Flexible and responsive to a wide range of situationsEssential Requirements:

A full UK MANUAL driving licence
Willingness to work a consistent night shift rota
Strong communication and interpersonal skillsWhat We Offer
A company vehicle provided during your shifts
Full induction and ongoing training
A supportive, collaborative team environment
The opportunity to make a genuine difference every shiftReady to Apply? If you thrive in a role where you can help others, stay active, and be a vital part of your community’s safety net, we’d love to hear from you. Apply now to be part of a service that truly matters.

The benefits of working with Emily at Service Care Solutions:

You will receive a dedicated and personal consultant with a vast knowledge of the market
We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
We provide frequent updates of new opportunities via text and email
We have an expert payroll service which is processed twice a week
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.
If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions on (phone number removed)
or (url removed)

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-83598
Position Type: Contract
Applicants: 0
Views: 2

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scas) Support Worker - Telecare

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