Back Posted: Jun 21 2025

Customer Care Operative - New Build Housing

Suffolk, London , United Kingdom

Property & Construction jobs >> Skilled Trade

Negotiable

Permanent

Name Confidential

Description

Our client is a well respected House Builder with a reputation for delivering homes across Suffolk. As a region, they build circa 550 units per annum.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

Meet with customers in their homes and carry out works to a high-quality and timely manner.

Working along-side contractors as necessary to ensure all works are carried out as necessary.

Keeping the company updated regarding works that are finished.

Travel across the region covered as necessary.

Adhering to Health & Safety policies at all times.

Skills Required:

Preferable Joinery background but other trades to be considered.

You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.

Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.

On offer:

Basic salary up to £42,000

Fully expensed vehicle

Tools provided

Company uniform

23 days annual leave

Bonus

Pension

Healthcare

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-83562
Position Type: Permanent
Applicants: 0
Views: 3

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Customer Care Operative - New Build Housing

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