Back Posted: Jun 21 2025

Communities and Compliance Manager

Devon, Cornwall , United Kingdom

Public/Government jobs >> Other

Negotiable

Permanent

Name Confidential

Description

We are currently working in partnership with leading Housing Assocation in North Devon as they search for Communities and Compliance Manager for a permanent opportunity.

This will be a full-time position based in Newton Abbott, with hybrid working and a salary of £47,689.00 per annum.

The ideal candidate will have extensive experience in Housing Management and strong knowledge in Housing and tenancy rights.

Duties will include (but are not limited to):

Report directly to the Director of Housing, assisting them in the overall management of the Housing Team
Lead and support a team of Community Housing Officers, including those managing the Gypsy and Traveller site, to deliver excellent service
Work collaboratively with managers across to ensure all tenancies meet compliance requirements
Coach and mentor frontline housing staff to respond effectively to tenancy breaches, domestic abuse, safeguarding concerns, and community safety issues
Oversee complex cases listed on the Housing Service's risk register, ensuring appropriate management and resolution.
Act as the lead for Anti-Social Behaviour (ASB) and Tenancy Management, ensuring staff across the Directorate are properly trained and supported in these areas.
Represent Housing Association in court for tenancy-related matters, including anti-social behaviour (ASB) and neighbour disputes
Make sure tenants have Personal Emergency Evacuation Plans (PEEPs) in place where needed
Experience required:

Significant experience in social housing or tenancy management
Strong leadership and team management skills
Solid understanding of housing legislation
Experience managing complex or high-risk tenancy cases
Knowledge of compliance standards
A collaborative approach
Excellent organisational and case management skills
Skills, knowledge and expertise required:

In-depth knowledge of housing legislation and policy, particularly around tenancy management, ASB, safeguarding, and equality and diversity
Strong leadership and people management skills, with the ability to motivate, support, and develop a team
Excellent interpersonal and communication skills, with the ability to build relationships and influence at all levels, both internally and externally
Skilled in casework management, particularly complex or high-risk tenancy issues.
Problem-solving and decision-making abilities
Ability to manage time effectively, prioritising workload to meet deadlines and service demands.
Strong report writing and IT skills
Working hours:

37 hours per week
Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-79951
Position Type: Permanent
Applicants: 0
Views: 1

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