Housing Assistant

Real Estate jobs >> Property Services

Negotiable

Permanent

Description

Up to £28,000 basic

* Monday - Friday, 10-6pm

* Own vehicle is essential

* Hybrid role with some working from home

Our Client

Our client is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

They are a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our clients values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of their clients and communities.

Key responsibilities:

* Assist the Property Manager in managing the administration of the client's customer portal. Responding to housing management queries. Ensuring high quality responses are provided to Customers and the clients systems are kept fully updated.

* Manage the incoming repair cases logged on the system. Lead on the review of cases and raising of repairs for the rented properties, alongside the Property Managers.

* Manage the void process including advertising properties, arranging void inspections, attending move out/move in appointments and settling new customers into their homes ensuring they are provided all relevant information.

* Communicate clearly and effectively with residents, managing the digital customer contact.

* Support with providing data for clients KPI reports and other reports as stipulated in the contract or requested by client.

* Develop positive and effective relationships with individual residents, the client and other stakeholders.

Key requirements:

* Be able to perform a whole range of housing management and administrative tasks.

* Be able to work proactively under own initiative

* Good customer service skills and the ability to work within an ever changing environment

* Experience of Affordable Housing in a lettings and property management role

* Be able to work proactively under own initiative

We read through each application carefully and will contact you back quickly if we think you would be a good fit.

Good luck
  • 1
  • Negotiable
  • None
  • None
  • CV-79067
  • Permanent
  • 2

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.