Operations Administrator

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ICE Cleaning Solutions are seeking an energetic and enthusiastic individual to join the busy Operations team. The role encompasses all aspects of Operations both customer facing and back-office support. The focus of this role is to support the Operations team by providing administration and planning support, especially with the day-to-day logistics management of the fleet and stock control. This is an office based role with occasional travel to key customers and work sites.

As a customer-centric company, we place honesty and dependability at the heart of our business operations. Our focus on care runs through the core of our business and is demonstrated by all our employees.

Operations Administrator Responsibilities:

• Responsible for job scheduling, diary management, fully utilising the CRM (Big Change) System in consultation with the Operations Manager.
• Plan, schedule and review workload and manpower to ensure targets are being met on a cost-effective & profitable basis.
• Managing the Operations Department email inbox, complete actions as required.
• Planning the routes of the company fleet, focusing on cost and efficiency
• Key point of contact for customers and Cleaning Technicians.
• Assist the team to co-ordinate the activities that affect operational decisions and business requirements such as stock, vehicles, technicians, sub-contractors.
• Manage stock control and check inventory records are accurate and update as appropriate.
• Provide guidance to Technicians about creating a detailed work schedule based on strict timelines.
• RAMS amendments and circulation.
• Issuing contract post job reports and Decontaminate Certificates (template amendments and circulation).
• Communicate any changes in delivery dates to relevant parties.
• Purchase materials and services required for job delivery in consultation with the Operations Manager.
• Ensure the integrity of our internal database to maintain a high level of accuracy on projects.
• To carry out any other tasks as may be responsibly requested of you by the business to meet its ongoing needs and those of the customer.

Operations Administrator Requirements:

• Educated to at least A Levels or equivalent
• Minimum 2 years’ experience within a planning coordinator or similar role
• Ability to work under pressure and to tight deadlines
• Excellent organisation skills
• Attention to detail
• Solid and confident communication skills – written and verbal
• Ability to manage your own time and to use your initiative
• Flexible nature and strong work ethic
• Good IT skills including office 365 and CRM system experience

Desirable Skills, Knowledge and Experience

• Operational background will be an advantage
• Previous experience in Logistics, Transport or Fleet Management
• Experience in scheduling materials
• Good geographical knowledge or scheduling/ route planning experience

Location: Cudham, Kent
Contract Type: Permanent
Hours: Full Time
Salary: £22,000 - £25,000 per annum

You may have experience of the following: Operations Administrator, Operations Support Administrator, Operations Support, Administrator, Operations Assistant, Support Administrator, Admin Assistant, Administrative Assistant, Office Assistant, Office Administrator, etc.

Ref: (Apply online only)
  • 1
  • Negotiable
  • None
  • None
  • CV-76051
  • Permanent
  • 2

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