Recruitment Business Partner

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About the role
To work with the client to create, document and execute a recruitment strategy which meets the current and ongoing needs of the assigned client.

To create and maintain strong strategic and operational relationships with the client at all levels.

To take ultimate responsibility for the end-to-end delivery of all agreed recruitment solutions within the assigned client.

To liaise with the key Pontoon functions supporting the delivery process including the shared service centre and other partners. To liaise with key client stakeholders per assigned sector as part of a cohesive overall recruitment service.

What you’ll be doingKey responsibilities of the Recruitment Business Partner will include, but are not limited to, the following:

To provide a high touch service to the client being subject matter experts within a chosen sector, anticipating future requirements, understanding business needs, assisting the client through peaks and troughs.

To proactively drive strategic relationships with all business influencers e.g. Senior Business Managers and HR or Procurement sponsors.

Stakeholder engagement, building your network and contacts with the end client.

Provide a visible face-to-face service that takes ownership of the end-to-end service delivery builds relationships and is a single point of contact.

Drive service delivery in-line with the strategic recruitment goals of the client, with particular focus on ensuring internal mobility charter and targets are met.

Work with HR/ Procurement community to monitor recruitment spend against budget and forecast future demand

Outside of BAU, working on strategic objectives to support continuous improvement. You’ll you allocated projects to manage from start to finish.

Provide best practice recommendations and costs on attraction strategies, linking in the partner services if relevant to execute external campaigns.

Resolve issues and provide solutions.

Take responsibility for the results of the customer satisfaction within assigned client business unit, putting agreed action plans in place where necessary, in conjunction with the shared service resource teams.

Re-training and education of Hiring Managers on all processes including use of relevant IT systems

Work with the Pontoon Delivery team to ensure a good quality pipeline is provided to the client.

Create, manage and maintain the key client contacts at hiring level to ensure regular communication with all key departments.

Act as point of referral within your sector for escalation of client issues.

Meeting personal targets for the appropriate sourcing mix (low cost routes to market versus 3rd party agency).

Assist and support the Programme Manager or Head of Client Services to identify and drive new service opportunities across all service lines (e.g. consultancy offerings & international services). Constantly recognise and action opportunities for improving profitability and service on accounts in line with company goals.

Management and delivery on agreed continuous improvement projects both internally and in partnership with client.

Drive fulfillment, quality of service, cost of delivery and compliance by providing and monitoring SLA’s or KPI’s on all aspects of the service.

Ensure regular service/performance reviews are performed.

About you
Detailed knowledge of the staffing sector with significant experience working in a recruitment role.

Basic knowledge of contract/ permanent recruitment processes and employment law.


Direct hiring experience.

Background in managing end to end recruitment lifecycles

Experience of creating and maintaining strategic client relationships

Knowledge of eRecuitment/VMS systems and processes.

Ability to work with clients and colleagues at all levels.

Proven track record of leading remote, onsite complex recruitment businesses, delivering core as well as innovative offerings to clients.

Numerate and detail-conscious.

Strong influencing skills as well as excellent verbal and written communication skills. 

High level of self-motivation - able to respond well to pressure, tight deadlines and flexible hours in order to achieve agreed objectives

Why choose us?It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On , you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer
  • 1
  • Negotiable
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  • CV-71542
  • Permanent
  • 3

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