Back Posted: Jun 21 2025

Customer Service Operator

Hixon, Staffordshire , United Kingdom

Sales jobs >> Business Development

Negotiable

Permanent

Name Confidential

Description

Job Vacancy: Customer Service Advisor – Plant Hire Industry 🌟

📍 Location: Hixon
🕒 Job Type: Full-time-Permanent

💷 Salary: 26-28.5k depending on experience
📅 Start Date: ASAP

Are you passionate about delivering excellent customer service? Do you have experience in a fast-paced environment and an interest in construction or plant hire? Join our growing and leading provider in the plant hire industry!

🔧 About the Role:

As a Customer Service Advisor, you'll be the first point of contact for customers — helping them with equipment hire, handling enquiries, and ensuring smooth service from start to finish.

📝 Key Responsibilities:

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Handle incoming calls, emails, and walk-in enquiries

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Provide hire quotes, availability checks, and equipment recommendations

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Process bookings, returns, and payments accurately

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Liaise with the transport and operations teams to coordinate deliveries

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Build strong customer relationships through friendly, efficient service

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Resolve issues and complaints professionally and promptly

✅ Requirements:

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Previous experience in customer service (plant hire or similar industry preferred)

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Strong communication and problem-solving skills

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Good IT skills (experience with hire or CRM systems a plus)

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Ability to multitask and remain calm under pressure

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A proactive, can-do attitude with attention to detail

🎁 What We Offer:

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Competitive salary & benefits

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Full training

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Friendly and supportive work environment

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5 weeks holiday plus bank holidays

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Xmas shut down

If this interests you, please call or click apply

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-63255
Position Type: Permanent
Applicants: 0
Views: 1

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Customer Service Operator

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Customer Service Operator

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