Back Posted: Jun 21 2025

Helpdesk Coordinator - GTR

St. Albans, Hertfordshire , United Kingdom

Engineering jobs >> Engineering

Negotiable

Permanent

Name Confidential

Description

Helpdesk Coordinator
Office based
Helpdesk Coordinator will be paid up to £28k + Package + Holiday
A construction contractors who provide planned and reactive maintenance in the Rail, Education, Health, as well-performing small civil engineering works across the South and East of England are currently recruiting for a Helpdesk Coordinator in there office in St Albans.

Helpdesk Coordinator will be responsible for:
*Helpdesk Coordinator will be the first point of contact for incoming telephone calls and services requests received by telephone and email.
* Helpdesk Coordinator will be working with GTR Asset Pro live reporting system ensuring all assigned jobs are started and completed within the contract SLA
* Helpdesk Coordinator will sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements
* Helpdesk Coordinator will prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.
* Helpdesk Coordinator will be have a proven track record in Facilities Management within an administration/helpdesk role and a strong CAFM system knowledge

Helpdesk Coordinator will need:
* Helpdesk Coordinator will have experience with planning and scheduling of engineers
* Helpdesk Coordinator will have Knowledge of facilities maintenance
* Helpdesk Coordinator will be required to attend training and Health and Safety courses from time to time as directed by the Contracts Manager
* Helpdesk Coordinator will have exceptional customer service and administration skills
* Helpdesk Coordinator will have previously used a CAFM system.
* Helpdesk Coordinator will be working 08:30-17:30

Helpdesk Coordinator will be paid up to £28k + Package + Holiday
Contact (url removed) on (phone number removed) the specialist recruitment agency and business within HVAC, M&E and Utilities
Tech-people are the leading recruitment business and agency within M&E and Construction
We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-60957
Position Type: Permanent
Applicants: 0
Views: 6

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Engineering jobs in city St. Albans

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Helpdesk Coordinator - GTR

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Helpdesk Coordinator - GTR

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES