Back Posted: Jun 21 2025

Office Manager - Petworth

Petworth, West Sussex , United Kingdom

Administration & Clerical jobs >> Admin Assitant

Negotiable

Permanent

Name Confidential

Description

About the Business: A leading specialist in supplying their products to retailers as well as a well-supported online following, they have built a reputation for excellence in their industry.

Based on the outskirts of Petworth, this family-run company has gone from strength to strength over the years, operating from a site complete with a warehouse and offices. you’ll be joining a committed and hardworking team in a busy, yet varied and interesting role.

As the Office Manager you’ll be assisting the Directors with the day-to-day running of the business and customers. This family-run company offers a relaxed and supportive environment. The role is office-based, working 9am-5.30pm, Monday to Friday.

About the Role: Reporting to the Owner-Directors, you’ll become the “go-to person” for customers; the work is varied and can include:

* Customer Relations: answering inbound calls, emails and greeting customers for site visits, qualifying sales enquiries, liaising on any warranty issues – always ensuring a high level of customer service in line with this premier, recognised brand.

* Supplier and Brand Liaison: building and maintaining strong relationships with suppliers to ensure smooth and efficient operations (Product training will be provided)

* Sales Support: handling incoming enquiries both B2B and B2C.

* Administration: management of the CRM system, invoicing, processing orders and general administrative duties.

* Key point of contact between customers, internal team and warehouse

* Managing their online catalogue and price list updates

* Create and maintain business reports as required

* Other duties, as and when required

The Successful Applicant:

* Experience in a customer-focused environment is essential, together with an office management/administration background

* Confident communicator across phone, email and face-to-face; able to build rapport and handle both B2C and B2B relationships.

* Ability to use the Microsoft Office (Word, Excel, Outlook), training will be given on their bespoke in-house CRM system

* Based within commuting distance of the GU28 area – this is an office-based role

* A full UK driving licence is required, and access to a car is essential due to the office location

What’s on Offer:

* Competitive basic salary - £29-32K (depending upon experience)

* Opportunities for overtime

* Free parking is available on site

This is your chance to become a key part of a growing team, working in a diverse and rewarding role

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-57243
Position Type: Permanent
Applicants: 0
Views: 2

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