Technical Service Representative

IT/Software/Telecoms jobs >> Information Technology




Job Description

DeltaTrak has an immediate need for technical service representatives to provide first rate Help Desk technical service to customers.  Duties include troubleshooting of electronic products and software questions over the phone or by responding to technical support email inquiries, product failure diagnostics, processing returned goods authorizations (RGA), maintaining detailed call log, and updating the RGA status database. 

Other duties as assigned to support the manufacturing, quality and R&D departments.



  • Associate degree or trade school level education/background in electronic assembly, electro-mechanical manufacturing and/or diagnostic experience.  
  • Working knowledge of PC systems and software installation. 
  • Must have excellent customer service communication skills, organizational and follow up skills and the ability to work in a fast paced environment.
  • 2-3 years prior experience in a technical services role required.
  • Bi-lingual applicants encouraged to apply.

Additional Information

DeltaTrak, Inc. offers a competitive salary, full benefits package (including medical, dental, vision and 401K), and personal time off (PTO). For immediate consideration please send your resume. Please visit our website at for more information on our products and services.  https::// 

  • 1
  • Negotiable
  • None
  • None
  • Sm-5
  • Permanent
  • 134

How to Apply: Please click here to create a free account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert

Subscribe to updates from our blog