Property Operations Manager-Tier I, Full-Time, Days

Other jobs >> General

Negotiable

Permanent

Description

Job Description



The PROPERTY OPS MANAGER, TIER I reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.



Under the direction of the Market Manager or Director, this role assists in preparing annual management plan and budget for assigned properties that adhere to properties goals and planned use.



RESPONSIBILITIES:



* Ensures that the property performs to this plan and budget by managing the properties day-to-day operations.

* Oversees and monitors all operating and capital budgets.

* Provides timely and professional responses to tenant requests and inquiries.

* Assists in move-in/move-out process.

* Coordinates tenant improvements.

* Handles lease compliance and collections promptly, consistently, courteously, and professionally.

* Supervises vendors, determining acceptable performance administering contracts, and negotiating and/or resolving issues and disputes.

* Under the direction of the Market Manager or Director assists with the completion of annual CAM reconciliations for assigned properties.

* Serves as a representative of the building and NMHC in dealing with tenants, prospective tenants, vendors, city officials, unions and associations.

* Responsible for the safety of the building occupants.

* Oversees security, engineering and maintenance activities, and cleaning operations.

* Conducts building inspections and implements procedures to correct deficiencies.

* Ensures that property accounting and financial reporting are administered in a timely fashion.

* Facilitates seamless communication among NMH internal support teams, external contractors, and building occupants.

* Under the direction of the Market Manager or Director, assists in hiring, manages, and trains personnel under his or her management.

* Resolves employee issues that may arise.

* Drafts and oversees the long term infrastructure and maintenance plan for assigned properties.

* Additional Functions:

* Ensures financial compliance with all NMHC policies, including timely submission and reconciliation of invoices.

* Conducts annual tenant satisfaction surveys.

* Leads due diligence activities during building acquisitions as necessary.

* Leads special projects across the commercial portfolio as required by NMH Leadership.



AA/EOE.
  • 1
  • Negotiable
  • None
  • None
  • Re-44326
  • Permanent
  • 3

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