Back Posted: Jun 21 2025

Senior Service Advisor

Woolwich, London , United Kingdom

Motoring & Automotive jobs >> Automotive/Aerospace

Negotiable

Permanent

Name Confidential

Description

Senior Service Advisor - Premium Automotive Brand

SE London

As a Senior Service Advisor, you'll be the main point of contact for customers throughout their service journey, from initial consultation to vehicle handover. You'll ensure all work is clearly communicated, professionally managed, and completed to a high standard, while maintaining strong customer relationships and expectations.

Key responsibilities include:

Greeting customers warmly and professionally throughout the day
Keeping customers informed about service progress and any additional work needed
Delivering excellent service through clear, consistent communication
Maintaining up-to-date knowledge of available aftersales products and services
Ensuring timely and accurate completion of all service documentation
Coordinating job allocation with workshop technicians based on time and capability
Overseeing the care and presentation of customer vehicles before return

We're looking for someone who:

Has previous experience as a Service Advisor or in a similar role within the motor industry (essential)
Holds a valid, clean UK driving licence (held for at least 12 months)
Is eligible to work in the UK

Package:

Base Salary: £35,000
On-Target Earnings (OTE): £45,000-£53,000+ per annum
Benefits: Company car (after the probation period), training & development opportunities, and an industry-leading benefits package
Working Hours:
Monday to Friday: 8:00am - 6:00pm
Saturday: 8:00am - 12:30pm (1 in 3 Saturdays, paid as additional hours)

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-37202
Position Type: Permanent
Applicants: 0
Views: 1

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