Back Posted: Jun 21 2025

Helpdesk Administrator

Paignton, England , United Kingdom

Administration & Clerical jobs >> Admin Assitant

Negotiable

Temporary

Name Confidential

Description

Job Title: Helpdesk and Work Order Coordinator
Location: Paignton
Contract: Full Time
Rate: £12.60 per hour
Requirements: Basic DBS Check Required

Overview:

This role acts as a key point of contact for customers, colleagues, and external suppliers to manage and coordinate work order requests. You’ll handle incoming queries, log service requests, and work with relevant
teams to ensure tasks are completed efficiently and to a high standard of customer service.

Key Responsibilities:

Work Order Management

Answer calls and emails professionally, logging service requests accurately.
Schedule site visits and arrange access for technicians and contractors.
Ensure all work orders contain the necessary information for completion.
Prioritise urgent or emergency requests as needed.
Collaborate with team members and external partners to ensure smooth operations.
Use facility management software to handle planned and reactive maintenance.
Maintain accurate records and ensure all compliance documents are stored properly.Operational Support

Respond to queries in a timely and professional manner.
Keep system data updated and accurate.
Perform general administrative duties.
Record breakdowns and job requests clearly.
Maintain strong communication with facility users and support staff.
Support customer satisfaction by ensuring a high level of service.
Collect feedback from completed jobs and escalate any issues as needed.What We’re Looking For:

Experience in a facilities management or customer service environment (preferred).
Good IT skills with the ability to navigate various systems.
Strong communication and relationship-building skills.
Friendly, adaptable, and a reliable team player.
Well-organised and able to manage multiple tasks effectively.
Calm under pressure and proactive in resolving issues

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-29741
Position Type: Temporary
Applicants: 0
Views: 2

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Administration & Clerical jobs in city Paignton

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Helpdesk Administrator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Helpdesk Administrator

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES