Back Posted: Jun 21 2025

Call Centre Specialist

KILMARNOCK, Scotland , United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Name Confidential

Description

Kilmarnock

£25,000 plus monthly bonus

Customer Solution Specialist

Fantastic opportunity to join one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit.

As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.

You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role.

Once trained, you will work within a Voice team and become a valued member of our wider Collections team.

This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award-winning’ and ‘low carbon’ HALO Kilmarnock site.

Key Skills required:

Excellent written and communication skills

Previous call centre or customer service experience

Ability to work towards targets

A team player

Ability to show empathy whilst being resilient

Salary: £25,000pa and opportunity to earn up to £300 bonus per month*

Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)

37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am – 2pm)

28 days holidays (increasing to 31 days after 5 years)

Pension (5% employee and minimum 4% employer contributions)

Life Assurance (3 x annual salary)

Free medical, dental and optical healthcare cash plan

Additional Benefits:

Staff discounts at a huge number of shops and online retailers

Health and Wellbeing programme

Employee Assistance Scheme

Modern Apprenticeship Scheme

All successful candidates will be subject to background checks which include 5-year work references, criminal background checks and basic credit checks.

Interested? Get in touch with David Colquhoun at (url removed) for a confidential chat about this exciting new role.

HRC Recruitment is an equal opportunities employer, and all applications will be treated as such If you are interested in this position please apply

*Bonus payable after training is complete

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-28122
Position Type: Permanent
Applicants: 0
Views: 1

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Customer Service jobs in city KILMARNOCK

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Call Centre Specialist

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Call Centre Specialist

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES