Credit Controller

Working hours:  Monday to Friday; 08:30 – 17:00         

The Role 
Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.
You will be expected to do this in a collaborative manner, working with all of our internal and external stakeholders to ensure that we deliver the highest level of customer service whilst achieving our targets.

Responsibilities:

Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms
Providing the highest level of customer service to internal and external customers
Dealing with a high volume of customers on the telephone
Maintaining customer records to ensure there are no delays in receipt of invoices/statements
Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out
Processing card payments
Issuing electronic direct debit mandates and entering them onto our operating system
Issuing copy invoices to customers on an ad-hoc basis
Building a rapport with customers
Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers
Escalate any concerning issues to your immediate line manager, the Credit Control Team Leader
Managing any queries through our query management systemThe Ideal Candidate
The ideal candidate will have at least 2 years experience within a credit control team dealing with a high volume of transactions. You will be tenacious, organised and always have customer service at the forefront of your mind.
You will be comfortable handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant, etc.
You will be able to demonstrate experience a successful track record of achieving cash collection targets, reducing aged debt and minimising bad debts.

About You

ICM Level 3 - desirable
2 years credit control experience
Customer service experience - desirable
High level of written and oral communication
Strong Microsoft Excel skills
Conflict resolution
Assertive telephone manner
End to end credit control process
SAGE, SAGE CRM, AMCS, Credit Hound - desirable
Join us on the journey…..
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.

Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre.  As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation.  What’s good today can be better tomorrow.

Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.

Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes. 

Take the first step today and join us on the journey……….

Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
(DE&I Policy Statement)