Back Posted: Oct 14 2025

Telephony Engineer

Leicester, England , United Kingdom

IT jobs >> IT

Negotiable

Permanent

Name Confidential

Description

Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy

Overview:
A global consultancy business are searching for an experienced Telephony Engineer to join them on a public sector project in Leicester.

Role & Responsibilities:

To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting.
Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained.
Delivery of project-related tasks such as the installation of new telephone equipment.
Creation of telephone diagrams and documentation.
Actively manage, configure, upgrade and support the complex telephony environment including OpenScape 4000, MS Teams (voice), Netcall, Session Border Controllers, VoIP and Session Initiation Protocol (SIP) platforms.
Proactive management of customer environments, identifying potential improvements to deliver increased stability, availability and performance.Technical Requirements:

Ability to troubleshoot technical, multi-site and multi-discipline incidents and problems.
Proven experience on the Openscape 4000 Telephone System
Understanding of analogue telephone wiring and concepts
Proven experience of supporting alternative VoiP Solutions
Proactively liaising with users in non-technical manner
Experience working with Contact Centre Technologies
Comprehensive understanding of Session Initiation Protocol (SIP) platforms
Understanding of MS Teams (Voice)
Previous experience with working on Telephone Voicemail Services
ITIL v4 Foundation
Basic knowledge and understanding of Networking principles
Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-186754
Position Type: Permanent
Applicants: 0
Views: 4

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: IT jobs in city Leicester

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Telephony Engineer

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Telephony Engineer

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES