Back Posted: Oct 14 2025

Entry Level Complaints Investigator

Witney, England , United Kingdom

Administration & Clerical jobs >> Admin Assitant

Negotiable

Temporary

Name Confidential

Description

Join a leading global medical device company in Witney, Oxfordshire, as a temporary Complaints Investigator. This is a highly analytical role focused on ensuring the safety and quality of essential healthcare products. Full training is provided-no prior industry experience is necessary.

Rate: £15.29 per hour | Shift: 4 on / 4 off (7 AM - 7 PM)

Core Responsibilities

Investigate Returns: Conduct detailed investigations on returned medical devices to find the root cause of issues. (This is not a customer service role.)
Data Analysis: Use advanced computer systems (including MS Excel) to analyse complaint data and identify key trends for proactive prevention.
Process Improvement: Help enhance procedures and increase efficiency across quality control efforts.
Global Collaboration: Communicate and share insights with global teams.
Management Reporting: Flag significant complaint trends for further management investigation.

What You'll Need

IT Proficiency: Strong skills in using computer packages, particularly Word and Excel.
Analytical Skills: Ability to dissect information and find root causes.
Detail Focus: Excellent attention to detail for following procedures and accurate documentation.
Communication: Clear and effective communication skills.
Qualifications: Secondary education or equivalent (Maths and English).

Benefits & Requirements

Training: Comprehensive, full training provided.
Work Environment: Clean, safe workplace with a newly expanded lab, free parking, and subsidised canteen.
Eligibility: Must be eligible to work in the UK and able to provide a 5-year referencing history.Apply Today: Submit your application here or call Lottie on (phone number removed).

Randstad Business Support is acting as an Employment Business in relation to this vacancy

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-186723
Position Type: Temporary
Applicants: 0
Views: 1

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Entry Level Complaints Investigator

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Entry Level Complaints Investigator

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Name Confidential

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