Printer Support Specialist

Adecco are recruiting a remote Printer Support Specialist for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service.

This is a field based/ Remote role working for Xerox through Adecco visiting and supporting Xerox sites across Scotland, including Edinburgh and Glasgow. This can be covering sickness/holiday or if there is a vacancy at the site and they need more support. Other times you would be working remotely providing printer support.

We would send you your schedule every Friday advising which sites you would be needed at the following week. (we would arrange full training across all sites prior to you covering.) The role you would be doing onsite would be Docucare (this includes changing consumables, clearing any errors etc and when working remotely you will be the first call of contact if there are any issues raised by the Xerox service desk including machine faults and other related issues)

Are you looking for a role that offers:

variety and flexibility to perform a range of tasks and duties?
exposure to several client sites to develop your skills in reprographics?
the opportunity to build professional relationships with users?This could be the opportunity for you!

Your primary responsibility as a Print Support Specialist will be to deliver an efficient and responsive print service to the customer, and continually work to achieve completed production within customer deadlines, meeting agreed SLA`s and customer satisfaction.

A pro-active, open-minded team player, you will be a logical and analytic thinker with good organisational skills and attention to detail, excellent communication skills (both verbal and written), exceptional customer service skills, and an ability to demonstrate commitment and flexibility at all times - A large proportion of our work comes in peak holiday times (Christmas, Summer holidays).

Candidate Requirements:

Good experience of working in Print industry
Flexibility - field-based role working across sites in Scotland
Dedication and willingness to help wherever possible
Full, clean driving License with access to vehicle For all roles, we will judge each individual on their skills and ability before taking into account their history. However, some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check.

Working day: Monday-Friday

Pay rate: £13.50 p/h + expenses

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://(url removed)/candidate-privacy.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser