Compliance & Quality Manager

Real Estate jobs >> Property Services

Negotiable

Permanent

Description

Compliance & Quality Manager – FM Service Provider
💰 Competitive Salary + Bonus + Excellent Benefits
🕒 Full-Time | Permanent | 37.5 Hours per Week

The Opportunity

We are seeking an experienced Compliance & Quality Manager. This is a fantastic opportunity for a driven professional with strong compliance and auditing expertise to play a key role in maintaining and improving standards across a high-profile healthcare contract.

As Compliance & Quality Manager, you’ll lead the development, implementation, and ongoing auditing of our Compliance and KPI frameworks, ensuring statutory, mandatory, and operational excellence across Technical Services.

Key Responsibilities

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Develop, implement, and audit a comprehensive compliance framework covering:

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Service Compliance

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Commercial Compliance

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SHEQ Compliance

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Regulatory & Statutory Compliance

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Collaborate with the Performance and Workflow Manager to design audit criteria, programmes, and non-conformance processes.

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Prepare and present monthly and quarterly compliance reports for the Account Director, Head of Technical Operations, and Senior Leadership Team.

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Support Technical Services Managers with improvement plans and ensure closure of non-conformances.

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Lead trend analysis and performance reporting to identify risks and opportunities.

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Maintain up-to-date professional knowledge of all compliance and audit requirements.

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Act as the focal point for compliance-related queries and ensure consistent adherence to company and industry standards.

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Design and manage an annual compliance audit plan, reporting on performance against KPIs and industry benchmarks.

About You

To succeed in this role, you’ll bring a strong mix of technical understanding, compliance expertise, and excellent communication skills.

Essential Requirements:

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Proven management experience in a healthcare or PFI environment.

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ISO 9001 Lead Auditor Qualification (Quality Control).

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Minimum 5 years’ relevant post-qualification experience in a compliance or quality management role.

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Strong working knowledge of healthcare operations and maintenance.

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Familiarity with HTM (Health Technical Memoranda) guidance is highly desirable.

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Strong leadership, analytical, and reporting skills.

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Financial and business acumen with the ability to engage confidently at all levels.

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Flexible, proactive, and capable of working across complex operational environments.

What We Offer

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25 days annual leave + public holidays (option to buy more)

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Life cover (2x annual salary)

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Employee discount schemes on major brands

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Gym membership & cycle-to-work schemes

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Holiday purchase options

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2 paid CSR (social impact) days per year

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Career development, professional qualifications, and personalised training

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Inclusive employee networks: AccessAbility, Encompass, RISE, Women Together, Working Parents, and Young Professionals

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24/7 Employee Assistance Programme and mental wellbeing support
  • 1
  • Negotiable
  • None
  • None
  • CV-185676
  • Permanent
  • 3

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