Back Posted: Oct 14 2025

Service Coordinator

Erith, Kent , United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Contract

Name Confidential

Description

Role: Assistant Service Coordinator (Electrical & Fire)
Location: Erith Office
Hours: Monday – Friday, 8:00 am – 5:00 pm (1-hour unpaid lunch)
Salary: DOE, up to £26k
Benefits: 24 days holiday (excluding bank holidays), NEST pension, company laptop
Start: Immediate start available

Role Overview

We are seeking a proactive and organised Assistant Service Coordinator to support the coordination of electrical and fire service contracts. The role involves working closely with the lead administrator coordinator, electrical contracts managers, and a QS lead engineer. You will play a key part in managing service schedules, compliance documentation, and client communications, ensuring a high standard of service delivery.

The role will include attendance at on-site and team meetings with clients in line with contractual obligations.

Education & Qualifications

GCSEs or equivalent, including English and Maths (minimum).
NVQ Level 2/3 in Business Administration (desirable).
Relevant industry training or certification (e.g., Fire Safety Awareness, Electrical Safety admin courses) is a plus.

Experience

3+ years administrative experience, ideally in a technical, engineering, or construction environment.
Prior experience in the fire safety or electrical services industry (highly desirable).
Experience coordinating service schedules, engineer diaries, and customer appointments.
Familiarity with reactive maintenance, planned preventative maintenance (PPM), and compliance documentation is preferable.

Skills & Knowledge

Strong organisational and multitasking skills with the ability to manage multiple jobs, engineers, and deadlines.
Proficiency in MS Office (Outlook, Word, Excel, Teams).
Experience with CAFM/industry software (e.g., IBMS, Joblogic, Clik, or similar).
Understanding of fire alarm, emergency lighting, and electrical testing processes (desirable).
Knowledge of compliance documentation such as Fire Alarm Certificates, EICRs, etc.

Communication & Interpersonal

Excellent verbal and written communication skills, with a professional and customer-facing approach.
Confident liaising with clients, suppliers, engineers, and management.
Ability to work under pressure, manage urgent requests, and prioritise effectively.

To apply please send a copy of your cv in return to this email

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-185506
Position Type: Contract
Applicants: 0
Views: 1

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Service Coordinator

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