ER Specialist

Join Howdens Joinery as an Employee Relations Specialist supporting our Depot network. This is a permanent role and offers you a chance to specialise in Employee Relations within the UK's leading Trade Kitchen Supplier. 

In this ER role, you will play a key role working as part of a team of experienced ER professionals who are passionate about delivering a high-quality service. This role is based at our Croxley site in Hertfordshire four days a week with one day working from home. We welcome applications from candidates seeking full-time or part-time working arrangements.

What will I be doing as an ER Specialist?

- Delivering efficient ER advisory services with high standards of customer service and accurate employment advice.
- Advising managers on policy, HR best practices, and legislation while managing a portfolio of 30 cases, including complex ER issues.
- Partnering with managers, coaching on risk assessment, and providing options to support informed decisions.
- Responding to employee queries and concerns.
- Supporting senior management with case documentation and employment tribunal reports.
- Delivering ER workshops to enhance understanding of best practices and risk in performance management.
- Maintaining knowledge of HR legislation, policies, and assisting with reviews.
- Using HR systems and Microsoft Office to manage and update data.
- Ensuring HR correspondence meets SLAs and business needs.

What do I need to qualify for this ER Specialist role?

- Currently operating as an ER or HR Advisor or possess experience in the full spectrum of ER related matters.
- Able to demonstrate credible ER knowledge covering all elements of the employee life cycle.
- You will have achieved or working towards a level 3 to 5 (or equivalent) CIPD.
- Strong customer service skills and the ability to deliver constructive, supportive, and accurate employment advice.
- Understanding of employment law legislation and its application in a commercial environment to help managers accurately assess risk when making decisions
- Organised and able to prioritise workload.
- Able to build effective working relationships with managers.

What we can offer you as an ER Specialist

- Competitive salary and company bonus
- Excellent pension scheme (company contribution of up to 12%)
- 25 days holiday + bank holidays
- Staff Discount
- Employee Assistance Programme
- Exceptional Reward and Recognition events

About Howdens: 

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware.  We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals.  Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.  

As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. 

How to apply:   

We’re creating a future where world-class service, innovation, and sustainability are at the core of everything we do.  

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.   

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