Back Posted: Oct 14 2025

IT Support Technician

Bournemouth, England , United Kingdom

IT jobs >> IT

Negotiable

Permanent

Name Confidential

Description

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.

Please note, this role is based on site in Bournemouth, Mon-Fri.

Job Responsibilities

Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning.
Diagnose and resolve hardware, software, and network issues efficiently.
Escalate complex technical incidents where necessary and follow up to resolution.
Maintain and update IT systems, documentation, and asset records.
Support projects, upgrades, and routine maintenance across the IT infrastructure.
Provide excellent customer service, ensuring users feel supported and informed.
About You

Proven experience in a 2nd Line Support role.
Strong troubleshooting skills across Windows, Office 365, and network environments.
Excellent communication and interpersonal skills.
A proactive, solution-focused approach with strong attention to detail.
Ability to work independently and as part of a team in a fast-paced setting.
A genuine interest in supporting education through technology

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-181749
Position Type: Permanent
Applicants: 0
Views: 2

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