Back Posted: Oct 14 2025

Customer Service Supervisor

Alfreton, England , United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Name Confidential

Description

Customer Service Supervisor - Customer Service Team Leader - Part time

Our client is a leading manufacturing business based in Alfreton.

Due to job share, our client is now looking to recruit a Customer Service Team Leader to join their team on a part time basis. This role is 3 days a week - office based.

* Provide day-to-day management, motivation, and guidance to the Customer Service Team, promoting a culture of continuous improvement.

* Act as the key link between customers and internal departments, including Sales, Credit Control, Logistics, and Product Scheduling.

* Oversee the timely, accurate, and efficient processing of customer orders while maintaining the live order book.

* Monitor customer deliveries to prevent issues and ensure prompt resolution of all customer enquiries.

* Manage customer complaints, product returns, credit notes, and invoice queries efficiently and professionally.

* Lead and support major improvement projects under the direction of the Customer Support Manager to enhance processes and service delivery.

* Maintain and update departmental process and procedure manuals.

* Contribute proactively to team meetings, objectives, training, and organisational projects.

Our client is seeking:

* A highly motivated, confident self-starter with a positive, outgoing attitude.

* Previous experience in leading a team within a customer service environment.

* Strong leadership and team management abilities.

* Excellent problem-solving skills and attention to detail.

* Resilient, tenacious, and able to prioritise a busy workload effectively.

Benefits include an enhanced pension scheme, free onsite parking and opportunities for development

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-181197
Position Type: Permanent
Applicants: 0
Views: 6

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Customer Service jobs in city Alfreton

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Customer Service Supervisor

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Customer Service Supervisor

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES