Director of Fulfillment Operations Outbound

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Yubicos mission is to create a safer internet for everyone. Our core invention, the YubiKey, a hardware-based token, revolutionized secure logins for top Internet brands, including Google and Facebook, and for millions of users in 160 countries. Collaboration and innovation are at the core of our culture, as we expand to more advanced software and services for encryption and Internet of Things (IoT). We are a multinational, fast-growing company, offering an opportunity to bring your ideas to life with our global team.

Yubico is looking for a Director of Fulfillment Operations - Outbound to join our Supply Chain organization bringing both strong mentorship and scalable processes to support our fast growing global organization.

As the Director of Fulfillment Operations

- Outbound

, youll oversee the day-to-day operations and management of our Palo Alto based team that enables Yubico the flexibility to ship millions of YubiKeys to enterprises around the world, to the front doorsteps of employees within distributed workforces, and to consumers who currently purchase through our e-commerce store every day. Youll be responsible for the success of our Production, Logistics and Fulfillment teams and will assist in developing best practices, analyzing current metrics, and will make process improvement recommendations to continuously improve the production and quality of our Products.

You Will:

Oversee and manage all logistics activities and related systems information in a 3PL environment, including, but not limited to warehouse management, inventory control, order fulfillment and budget planning and implementation

Assess current systems and processes to identify and develop opportunities for improvement. Includes recommendation of new or improved automation technologies.

Analyze the financial impact of proposed logistics changes to routing, shipping modes, product volume fluctuation, channel fulfillment (B2B & B2C), and carriers (regional & international)

Identify, prioritize, structure and solve an array of other complex business problems through the use of analytics and business judgments

Secure resources needed to meet customer demands and ensure delivery

Develop risk management programs to ensure continuity of supply chain during disaster recovery or port shut down scenarios

Monitor product import or export processes to ensure customs requirements are met at origin and destination for current and newly launched products

Develop and execute on strategy for all aspects of fulfillment operations and supply chain for our Palo Alto team

Maintain an active and visible presence in our Palo Alto office, developing rapport with staff at all levels to keep an ear to the ground and provide clear central leadership

Hire, grow and retain the best talent as we scale the organization

What You Bring:

A hands-on leadership approach - this person never fully separates themselves from the day-to-day operations of the team

Prior experience working with immaculate quality standards and high volume

Experience with geographically distributed manufacturing

Experience supporting the intricacies of B2B e-commerce operations

Experience in high-volume small parcel experience and complex negotiations with carriers

Experience with ERP systems, preferably NetSuite

Experience from both large and early stage companies is a plus

Must have great interpersonal communication skills, excellent organizational and strong attention to detail

Bachelors of Science in a related field, or equivalent experienceWe are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, gender expression, age, marital status, religion, national origin, veteran or disability status. Wed love to learn about what you can add to our diverse team.

Personal data submitted through this form is used for the legitimate business interests of managing Yubicos recruitment and hiring related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be retained in compliance with Yubicos record retention policies, as long as necessary for the purpose for which it was collected including the consideration for relevant future employment opportunities.If you do not want us to reach out to you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent communityAs part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements.The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights.
  • 1
  • Negotiable
  • None
  • None
  • Re-178245
  • Permanent
  • 17

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