Internal Sales Representative

Join Our Team as an Internal Sales Representative!

Are you ready to step into a dynamic role in the steel industry? Our client is looking for a motivated Internal Sales Representative to join their thriving team in Witham! If you have a passion for sales and exceptional customer service, this could be the perfect opportunity for you.

Location: Witham
Hours: Monday to Friday, 08:30 am - 5:00 pm (40 hours per week, with a 30-minute unpaid break)
Salary: Up to £28,000 per annum (depending on experience)
Holidays: 25 days annual leave plus 8 bank holidays

Mission Statement

To promote and sell the organisation's products and services within an assigned geographic area, product range, or customer account list. The role focuses on securing orders at optimal commercial rates for lower volume sales, in line with company terms and conditions and the highest Environmental, Health & Safety standards.

Key Relationships

Volume Power Pricer
Power Pricer
Contracts Team
Accessory Sales Specialist
Customers & Clients
Transport Team
Production Team

Performance Indicators

Quotes per Day
Quote Win Percentage
£/T Above Objective Price
Accessory Sales (£)
Tonnes Sold
Quote Open Percentage

Key Responsibilities

Sales & Quoting

Negotiate prices and secure lower volume sales using Power Pricing guidelines.
Analyse customer requirements and refer enquiries outside scope.
Input enquiries into Power Pricing tool and calculate quotes.
Quote customers and post won orders to ARMA.

Product Promotion

Assess customer needs and research projects.
Recommend suitable products and added-value services.
Calculate and quote accordingly.

Customer Engagement

Identify and contact prospective, lapsed, and current customers.
Build and maintain positive relationships to drive repeat business.
Coordinate site visits and refer leads to relevant stakeholders.
Share customer and competitor insights internally.

Quote Management

Monitor and update quote statuses in Power Pricing.
Follow up on open quotes and capture lost quotes appropriately.

Order Fulfilment

Coordinate with Production and Transport teams for delivery.
Manage rebar and delivery schedules.
Ensure delivery commitments are met.

Issue Resolution

Proactively identify and prevent customer complaints.
Respond to and log complaints in CRM.
Analyse complaint trends and escalate as needed.
Collaborate with Credit Control to resolve credit issues.

Technical Competencies

Power Pricing - Advantage
ARMA- Advantage
CRM Systems - Required
Microsoft Excel, Word, PowerPoint, Outlook - Required
Success Factors - Advantage If you're eager to advance your career in sales and make a significant impact in the steel industry, we want to hear from you! Apply now to join a forward-thinking organisation where your efforts will be recognised and rewarded.

Ready to make a difference?
Submit your application today and take the first step towards a fulfilling career as an Internal Sales Representative!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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