Back Posted: Oct 14 2025

Payroll Client Manager

Worcestershire, England , United Kingdom

Accountancy jobs >> Accounting/Financial/Insurance

Negotiable

Permanent

Name Confidential

Description

Payroll Manager – Accountancy Practice
Location: Worcestershire (hybrid working)
Salary: Highly competitive, dependent on experience
Job Type: Full-time, Permanent

A growing and dynamic accountancy practice based in Worcester is seeking a Payroll Manager to lead their payroll department. This is a key leadership role, ideal for someone with strong technical expertise and people management experience, looking to take ownership of a busy and evolving payroll function.

The Role:

You’ll be responsible for managing the payroll team and delivering high-quality, end-to end payroll services across a varied client portfolio. You’ll play a pivotal role in developing the department, improving systems, and ensuring compliance and client satisfaction.

Key Responsibilities:

Act as the main point of contact for all payroll-related queries, including technical issues and client concerns.
Oversee the day-to-day operations of the payroll department, ensuring deadlines are met and team members are supported.
Line-manage team members, providing supervision, training, and career development support.
Process payroll from start to finish for your own client portfolio.
Build and maintain strong relationships with internal and external clients.
Escalate any issues related to work or project delivery appropriately.
Manage expectations of partners and key staff, ensuring timely delivery of work and projects.
Ensure compliance with practice management activities across the team.
Support the team with complex client problems and assist with routine matters.
Collaborate with other departments to ensure seamless service delivery.
Act as a role model, offering guidance and constructive feedback.
Delegate tasks effectively and monitor team workload.
Manage BACS Bureau services, including training and third-party liaison.
Lead continuous improvement initiatives, including system upgrades and software implementation.
Work with the Line Manager and Marketing Team to support business development and marketing efforts.
Conduct team appraisals and performance reviews. What You’ll Need:

Previous experience managing a team
Strong knowledge of payroll systems, taxation, national insurance, and payroll legislation
Excellent numerical, analytical, and problem-solving skills
High proficiency in Excel and data manipulation
Experience with payroll systems such as Sage
Professional, approachable, and solutions-focused
Flexible and able to handle confidential information appropriately What’s on Offer:

• Highly competitive salary (dependent on experience).
• Hybrid working
• A leadership role within a supportive and forward-thinking firm.
• Opportunities for professional development and career progression.
• Free parking and accessible location.
• Regular staff socials / events
• 25 days annual leave + bank holidays
• Electric car scheme If you are an experienced Payroll Manager looking for your next challenge, we’d love to hear from you

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-176892
Position Type: Permanent
Applicants: 0
Views: 1

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Payroll Client Manager

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