Japanese speaking System Support Specialist (Sponsorship Available)

Ref: 23013
Job Title: Japanese speaking System Support Specialist (Work Visa Sponsorship Available)
Employment Type: Full-time, Permanent
Salary: Approximately 45,000 DKK/month (Equivalent to EUR 6,000/month or approx. JPY (phone number removed)/year)
Location: Denmark
Start Date: ASAP
Job Description: Provide support for Windows-based servers and client systems for Japanese financial institutions and securities firms.
Japanese speaking IT Infrastructure Engineer- Responsibilities (Hands-on):
* Handle overall IT support operations
* Lead response to inquiries, troubleshooting, issue analysis, and resolution
* Prepare documentation such as release procedures and configuration management records
* Propose and implement improvements to systems and processes to enhance operational efficiency and quality
* Respond to stakeholder inquiries and collaborate with both internal and external parties
Japanese speaking IT Infrastructure Engineer - Responsibilities (Management):
* Design and manage IT support operations
* Plan and manage the implementation of operational improvement initiatives
* Conduct meetings and coordination with relevant departments and stakeholders
Japanese speaking IT Infrastructure Engineer - Requirements
* Japanese to mother tongue standard
* Knowledge and experience in Windows servers and networking
* Strong perseverance, consistency, communication, and interpersonal skills
* Hands-on experience in network/server environments
* Preferably experienced in infrastructure setup using the following technologies:
* Servers: Windows, Linux, CUCM (Cisco), Cloud (AWS)
* Networks: Cisco (L2/L3/Firewall/Wireless), F5 (Load Balancers); Knowledge of voice systems (VoIP, IVR, Bandwidth control, etc.)
Other Information
* Work visa sponsorship is available
* On-site work only (no remote work available)
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