Back Posted: Oct 14 2025

Customer Service Representative

Stansted Mountfitchet, Essex , United Kingdom

Motoring & Automotive jobs >> Automotive/Aerospace

Negotiable

Permanent

Name Confidential

Description

Customer Services Representative
Stansted – Site Based
Permanent

Role Conditions

* Shift Pattern: 4 on 4 off shift pattern working 2 earlies and 2 lates (12 hours per day)

* Benefits: 22 days annual leave including bank holidays rising to 23 days after 5 years and 24 days after 10 years of service, Salary Exchange Pension Scheme, Employee Assistance Programme, Life Assurance, Employee Cash Plan, Enhanced Maternity and Paternity Schemes, Professional Growth and Development, State-of-the-art Equipment and Technology

* Career Development: Ongoing Training and Certification Programmes

About the Role

On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for a Customer Service Representative to support their operations and Customer Service activities. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance, and technical excellence.

Key Responsibilities

* Meeting and greeting of all visitors and crew

* Greeting of all airside flights and escorting of passengers to the lounge

* Ensuring all passengers and crew are dealt with quickly and efficiently

* Serving of refreshments to crew, providing a VIP service at all times

* Ensuring the FBO is maintained to a VIP standard at all times

* Inter department communication to ensure the passenger experience is seamless

* Preparation and planning for the following day and future flights

* Ensuring that any incidents or accidents are reported to Management immediately

* Completion of shift report and handover to ensure information is communicated between shifts

* Dealing with petty cash ensuring it is balanced correctly

Candidate Requirements

* High level of customer service experience.

* Ability to be flexible with time when needed.

* UK driving license and access to a vehicle is essential

* Valid UK Right to Work

Why Work with JMC Aviation?

At JMC Aviation, we specialise in aviation recruitment across [engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations]. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.

* Industry-leading compliance support

* Fast onboarding and documentation assistance

* Dedicated recruitment consultant

* Placements across the globe

* Extensive experience and knowledge of the aviation sector

Compliance & Equal Opportunities

JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.

GDPR

In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website)

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-174787
Position Type: Permanent
Applicants: 0
Views: 1

Refer $50 Save job Free resume review Apply Now

Alert me to new jobs like this: Motoring & Automotive jobs in city Stansted Mountfitchet

Email address

Create alert

By continuing your agreeing to our term and conditions

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)

Invalid Input

Your email address(*)

Invalid Input

Please select you reason(*)

Additional information(*)

Invalid Input

Customer Service Representative

Description

Find us at:

Report a job

Related Search:

Name Confidential

Job Seeker //

Employer //

About Us //

Follow //

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

Sign in to your account

Customer Service Representative

Description

Find us at:

Report a job

Related Search:

Name Confidential

Similar Jobs

More jobs from this company

Job Seeker //

Employer //

About Us //

Follow //

Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES