Scheduling Administrator

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

My client based in St Ives Cambridgeshire are currently recruiting for a Scheduling Administrator to join their dynamic and friendly team on a full time permanent basis.

Hours: Monday – Friday 9:00 – 17:30

Salary: £25,000 DOE

You will be responsible for scheduling all the electrical engineer’s work. You will ensure that all tasks are allocated to engineers and will be dealing with incoming calls and emails quickly and any other admin duties required. A successful candidate should be able to demonstrate strong attention to detail along with the ability to discover potential risks.

Key Responsibilities:

Liaise with engineers in relation to schedules
Scheduling & Booking works for Electrical engineers
Attend daily conference calls with electrical team
Ensuring all client instructions are logged
Dealing with incoming calls and emails
Allocation of jobs to engineers
Recording all communication and arrangements on our in-house system
Chasing for updates and paperwork
Communication with colleagues/team - keeping them informed of client changes/requirements
Deliver outstanding customer service by responding promptly, remaining courteous and professional at all times
Escalate any issues
Creating quotes & updating quote tracker
Checking Jobs are complete, and all paperwork received
Completion of RAMS
Creation of reports & Certificates
Monitor paperwork for quality
Necessary Skills:

Proven ability to accurately follow procedures
Good with MS office Word/Excel
Comfortable and professional on calls and emails
Adaptable and flexible to change
Organised and able to multi task
Work well as part of a team
If you have the skills and experience listed above please send your CV to or call (phone number removed).

INDHUN
  • 1
  • Negotiable
  • None
  • None
  • CV-173965
  • Permanent
  • 1

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