Description

Job Description

Seeking a motivated individual to provide help with everyday office administration functions & customer service.  Will be good to be familiar with technology products and services, and working with IT departments in the K-12 education market.

Responsibilities include direct communication (telephone, email, text) with company accounts, and working with our internal company resources to support customers, projects, and programs in the K-12 education market.  Provide support to Project Manager, assist with producing plans, develop schedules and budgets, responding to vendors and customer inquiries, generating reports.  

The individual will perform support and coordinating tasks, including scheduling, maintaining documentation, responding to customer inquiries.  The right candidate will have excellent communications and interpersonal skills and will interact with customers and internal team members to help deliver results on-time and within budget.

 

Responsibilities

  • Provide administrative support for principals
  • Provide customer service and support for existing customer and accounts, along with the project teams
  • Respond to customer and vendor telephone and email inquiries
  • Enter data and generate reports
  • Order processing, expediting all open orders, ensuring on-time delivery, 
  • Review Daily, Weekly, Monthly Open PO, and Open Invoice report,
    Monitor and document ordering and delivery of hardware and software
  • Review Daily, Weekly, Monthly Open PO, and Open Invoice report, 
  • Respond to issues as they arise, recommend required actions to resolve issues
  • File paperwork, Customer Documents, Manage Office Supplies 

Qualifications

  • Work experience as an Office Administrator & Customer Service Representative  in a fast-paced,  technology environment
  • Professional, organized, team-oriented work habits
  • Responsive to inquiries with a pleasant, friendly demeanor
  • Minimum 3 years experience in technology service or support role in a technical sales and service environment
  • Excellent customer-facing skills, working with internal and external project teams
  • Competency with MS Office, project management applications
  • Professional, good work ethics, on time, and positive personality 
  • Able to adapt, improve, retain knowledge, and follow instructions
  • Organized, meticulous, and consistent, review your own work before delivery
     


Additional Information

All your information will be kept confidential according to EEO guidelines.

  • 1
  • Negotiable
  • None
  • None
  • Sm-145264
  • Permanent
  • 45

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog