Chief Programme Officer

Overview
Solus - An Aviva company is embarking on a major organisational evolution, with the recent aquisition of Direct Line Group you will get the chance to impact the direction of our business and industry as a whole. We’re looking for a Chief Programme Officer (CPO) to be at the heart of a transformation that will influence how we operate and collaborate across key areas of the business.
We offer a unique opportunity to become part of a collaborative, values-driven culture with a strong focus on innovation and growth as our new CPO.
Responsibilities
Solus are the market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers.
We are seeking a visionary Chief Programme Officer (CPO) to lead our strategic change agenda and drive our Change agenda across our organisation.
As CPO, you will be the architect and driver of our change and transformation programmes. You will lead a portfolio of strategic initiatives aimed at modernising operations, enhancing customer experience, and embedding a culture of continuous improvement.
* Lead the design, execution, and governance of enterprise-wide change programmes aligned with business strategy
* Drive transformation across operations, technology, people, and culture to deliver measurable outcomes
* Partner with the Solus MD and Senior Leadership Team to shape and deliver the long-term strategic roadmap
* Own the business Change Process (SCA) and surrounding governance
* Champion a culture of agility, innovation, and accountability across the organisation
* Engage and influence stakeholders in a complex stakeholder environment, ensuring alignment and buy-in for change initiatives including internal teams, senior leadership, the Solus Board, Aviva support and governance functions, suppliers, partners, and the wider business community.
* Monitor programme performance, manage risks, and ensure benefits realisation.
This is a pivotal executive role that requires a blend of strategic thinking, operational execution and inspirational leadership.
Qualifications
* Proven and demonstrable experience in change implementation, governance and process improvements, team leadership and Risk management.
* Ability to design, organise and initiate complex projects and Programmes, setting them up for success
* Excellent leadership, stakeholder and communication skills
* Experience in strategic planning and alignment of change initiatives
* Knowledge of financial cost management, governance, risk management, and compliance
* Familiarity with change management methodologies and tools
* Ability to foster innovation and stay abreast of industry trends
* Change management qualifications (e.g., Prosci, APMG) are beneficial but not mandatory
* Project management qualifications (e.g., PMP, PRINCE2) are beneficial. · Integrity, honesty, and openness combined with a commitment to a good governance framework
* Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
* Flexible with travel
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
* Competitive salary based on location, skills, experience, and qualifications.
* Bonus opportunity tied to your performance and the overall success of Solus.
* Company pension scheme with employer contributions.
* 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
* Save money with up to 40% discount on Aviva products and other retailer discounts.
* Share in Aviva’s success through the Aviva Save As You Earn scheme.
* Supportive policies including parental and carer’s leave.
* Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Ready to join us? Apply online today, and our team will be in touch within 14 days