Italian Speaking Account Executive

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide.
This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.
Key Responsibilities
* Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
* Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
* Build strong, long-term relationships with global healthcare professionals, providing world-class service.
* Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
* Support projects and process improvements that enhance the customer experience.
* Handle complaints and escalate issues appropriately to maintain trusted relationships.
* Keep up to date with SOPs, compliance training, and evolving industry trends.
Key attributes
* Fluency in Italian language, as well as English (Required)
* Proven experience in a customer service environment (healthcare or pharmaceuticals is a plus).
* Excellent communication and relationship-building skills, with a strong customer-centric focus.
* Ability to multi-task, prioritise, and self-manage while maintaining attention to detail.
* Adaptability to work across different systems and digital platforms.
* Proficiency in Microsoft Office; knowledge of Oracle or similar systems is an advantage.
* Minimum of GCSE or equivalent qualifications.
Benefits
* 27 days holiday plus 8 bank holidays
* Pension contributions 4.5% matched
* Life assurance 4 x annual salary
* Independent financial advice service
* Enhanced Employee Assistance Programme
* Shopping discounts with retailers
* Long service awards
* Recognition scheme & employee of the year awards
* 5% discretionary bonus
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
  • 1
  • Negotiable
  • None
  • None
  • CV-144094
  • Permanent
  • 0

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.