Team Manager

IT/Software/Telecoms jobs >> Telecommunications/Internet

Negotiable

Permanent

Description

We are currently recruiting for a Team Manager based in Southampton. If you come from a Team Management role and have a background in Telecoms/Utilities this could be a very exciting role for you. The business is growing at a strong rate and comes with a strong portfolio of future projects and builds. The Southampton office is an extremely busy and exciting office, it is the main point of contact for the teams across the country out on site delivering schemes of work digging holes and laying new fibre cable. We work on planned and reactive works in this office, we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner.

MAIN KEY RESPONSIBILITIES

Deliver performance to set client KPIs/SLAs
Develop the team through SMART objectives and goals
Mentor and coach team using gap analysis to identify training needs
Be responsible for ensuring the team's work is completed to acceptable standards and in a timely manner
Communication - Hold regular monthly team meetings and daily 'huddles' to ensure the team are aware of their performance, communication of company updates and to gain feedback and drive best practice
Manage the induction, training and development of new team members
Build and maintain relationships with clients and internal customers
Monitor accuracy and compliance of information provided to clients, 3rd parties and internal customers
Ensure compliance with all company policies
Manage any performance issues using the company disciplinary process
Ensure timely production of all reports required by the client or senior management
Provide management support and cover to other teams within the back office
PERSON SPECIFICATION

Performance driven
Good interpersonal skills
Self-motivated and takes ownership
Works well under pressure
Team player with a 'can do' attitude
Good communicator
Ability to deal with conflict
Uses own initiative to proactively resolve issues
Provides mentoring and coaching
Client and internal customer focused
Excellent administrative skills and computer literate
Analytical skills
JOB KNOWLEDGE / SKILLS REQUIRED

First line management
Come from a Telecoms/Utilities background
  • 1
  • Negotiable
  • None
  • None
  • CV-143026
  • Permanent
  • 3

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