Systems Engineering Senior Specialist - Dallas Area

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Job Tracking ID: ******-******

- Job Location: Dallas, TX

- Job Level: Mid Career (2+ years)

- Level of Education: Any


- Job Type: Full-Time/Regular

- Years of Experience: More Than 15 Years

- Starting Date: ASAP Invite a friend

Job Description:

About Ribbon:

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With 64 locations in 27 countries around the globe, the company innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. The company Kandy Communications Platform as a Service (CPaaS) delivers a comprehensive set of advanced embedded communications capabilities that enables this transformation. To learn more, visit ************************.

Position Title: Systems Engineer Sr. Specialist

Location: Dallas Area

Position Summary:

Job Description:

Ribbon is looking for a proven, highly successful sales engineer to support named customer accounts. The Systems Engineer, Sr. Specialist (SE) will provide technical assistance to the Account Director and is responsible for all pre-sales technical efforts on those accounts.

The SE will work with the Account Director to identify revenue opportunities within a named account. The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. It is the responsibility of the SE to help develop and present product and applications presentations to potential customers. The SE will act as lead technical resource on technical Bids, RFI and RFP directing the efforts of the Bids and Proposals Team at corporate. Successful candidate will provide high-level network architecture support and work with Professional Services to validate customer architecture. The SE will interface with Ribbon Product Marketing to review and plan for customer requirements. The SE will coordinate and lead lab trials directing a variety of resources. It will be required that the SE interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. The SE will also conduct on-going technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.

Experience and Skills:

- Proven sales support experience and established relationships in the Enterprise space

- Comfortable presenting technical topics and driving technical and business discussions with high level executives within the target accounts.

- Familiarity with Enterprise Unified Communications, SIP Trunks, Contact Center Technology and Enterprise Security are desirable

- Strong understanding of public cloud environments (AWS, GCP, Azure and others)

- Familiarity with SDN, WebRTC, Virtual Machine & IP routing (BGP, OSPF, VRRP)

- Thorough understanding of telephony concepts from an Enterprise perspective

- Experience with SIP endpoints, IAD, PRI/FXS gateways and customer premise devices.

- Self motivated with excellent communication, presentation, and writing skills, accomplished at Visio, Excel, Word, and PowerPoint.

- BS with minimum 3 years of related work experience

- Ability to travel 30-35% of the time.
  • 1
  • Negotiable
  • None
  • None
  • Re-142977
  • Permanent
  • 30

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