Back Posted: Oct 14 2025

Installer

Ascot, Berkshire , United Kingdom

IT jobs >> IT

Negotiable

Permanent

Name Confidential

Description

Installer
Location: Ascot / Field Based
Salary: Competitive
Hours: Monday to Friday, 9:00am – 5:30pm

We’re looking for a proactive and customer-focused Installer to join our team. This field-based role involves the professional installation, servicing, and support of hardware solutions, ensuring a seamless and positive experience for our clients.

This is a remote position with frequent travel to client sites across the UK. Regular attendance at our Ascot head office will also be required for training, meetings, and business needs. A clean, valid driving licence is essential.

Key Responsibilities

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Carry out on-site technical support, installations, and repairs

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Document all service visits, including time, parts used, expenses, and corrective actions

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Manage and complete assigned service projects across the UK

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Collaborate with the Customer Enrichment Manager on projects and services

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Maintain up-to-date technical knowledge, including bulletins and maintenance reports

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Submit monthly QA reports

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Conduct PAT testing (if qualified)

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Keep loan stock equipment ready and functional

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Provide office-based technical support cover when needed

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Troubleshoot collaboratively with colleagues

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Support equipment setup and breakdown for trade shows and events

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Contribute ideas for service and hardware improvements

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Handle customer and internal data responsibly, in line with GDPR

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Operate in accordance with company values, policies, and procedures

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Perform other reasonable duties in line with the role

Skills, Knowledge & Experience

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Proven experience in installation and service roles

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Technical knowledge of monitors and PCs; Windows OS preferred

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Experience with CRM systems (Microsoft Dynamics CRM advantageous)

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Strong attention to detail, numeracy, and documentation skills

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Ability to remain calm under pressure and meet deadlines

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Highly organised and adaptable with good time management

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Independent, self-motivated, and proactive

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Strong communication and relationship-building skills

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Customer-first mindset with a solution-oriented approach

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Awareness of GDPR and data protection best practices

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: October 14, 2025
Job id:. CV-132729
Position Type: Permanent
Applicants: 0
Views: 0

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PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

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