Collection Analyst

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Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a Great Place to Work by the Great Place to Work organization. We deliver Value as a Service by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers - small, medium and large - have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at . Read more on the Coupa Blog or follow @Coupa on Twitter.

Do you want to work for Coupa Software, the worlds leading provider of cloud-based spend management solutions? Were a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, were building a great company that is laser focused on three core values:

1. Ensure Customer Success

- Obsessive and unwavering commitment to making customers successful.

2. Focus On Results

- Relentless focus on delivering results through innovation and a bias for action.

3. Strive For Excellence

- Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

Looking for a highly motivated experienced Collection Analyst with proven track record who is able to work in a fast-paced environment.

This candidate should be able to work long hours when business needs dictate as well as working with minimal supervision.

Duties include, but not limited to:

Cash Collections

Respond to customer inquiries; research unpaid or disputed amounts, identify issues

Communicate with customers via email or phone

Work with other internal stakeholders to resolve customer issues

Prepare accounts receivable reports when needed

Perform account reconciliations

Cash application support when needed

Assist with new vendor set ups


Research and resolve all issues regarding customer accounts

Participate in cross-functional team with accounting teammates as well as those in the field fostering cohesiveness

Interface with customers and associates regarding all aspects of accounts receivable

Prepare and review accounts receivable analytical reports

Work on several different tasks or projects at one time with other staff within the company

Assist with payment applications

Knowledge / Skill Requirements:

Excellent communication skills both written and verbal; customer service and follow up skills.

Proficient in Microsoft Office - Word, Excel

Ideal candidate will have SAAS experience, and has worked in fast paced environment.

NetSuite experience required

Salesforce experience is a plus

Knowledge of accounting; data entry skills.

Problem-solving skills.

Excellent organizational skills; strong attention to detail

Knowledge of Journal Entry submissions

At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of todays dynamic businesses. Its our people who make it happen, and we strive to attract and retain the best in every discipline.

We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, a 401(k) match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunchesAnd much more!

As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.

Please be advised, inquiries or resumes from recruiters will not be accepted.
  • 1
  • Negotiable
  • None
  • None
  • Re-130130
  • Permanent
  • 8

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