Cellphone Repair Technician

Other jobs >> General

Negotiable

Permanent

Description

Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. Youll work inside a retail store and be the face of Asurions in-store operations team delivering our award-winning personalized customer resolution experience.



What will you do?

Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.

Engage with and reassure customers to deliver outstanding customer service.

Meet or exceed key performance objectives including service and repair metrics.

Perform various inventory tasks such as counting and monitoring inventory levels.

Demonstrate Asurions Core Values in all interactions.



What we offer:

Competitive pay and benefits including health, dental, and vision.

Retirement Savings Plan

Paid Time Off

Tuition Reimbursement Program

Ongoing training to grow your skills

Uniform allowance

Subsidized cell phone plan



If youre a good fit for the job, youll have:

Six months experience with product service support or troubleshooting electronics

Six months face-to-face customer service experience

Knowledge of mobile devices and operating systems

High School diploma or equivalent

Strong oral and written communication skills

Strong teamwork and collaboration skills

Basic knowledge of Microsoft Office



Store Location for this job posting:

5853 W Saginaw Hwy

Lansing MI, 48917



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CUS27467 | Lansing | Michigan | US | 2019/11/11
  • 1
  • Negotiable
  • None
  • None
  • Re-125453
  • Permanent
  • 1

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