Enterprise Investigations Analyst

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It starts with you. Our goal is to attract, develop, retain and motivate the

most talented people - those who care and who work together as partners across

business units and functions. We value and promote diversity and inclusion in

every aspect of our business and at every level of our organization.

Corporate Risk provides leadership, enhances communications, assists with

problem identification and solutions, and shares best practices. In addition,

this group provides an enterprise-wide view of risk, assists management and our

Board of Directors in identifying and monitoring risks that may affect multiple

lines of business, and takes appropriate action when business activities exceed

the risk tolerance of the company.

Conduct Management

The Conduct Management is responsible for ensuring that all Wells Fargo team

members are working according to our vision and values, that team members and

customers are protected, and that we value listening when team members believe

the enterprise falls short of our goal of operating with integrity. This new

organization brings together four key teams to accomplish the work Global

Ethics and Integrity; Sales Practices Oversight; Enterprise Investigations; and

the Complaints Oversight Group.

This is an exciting opportunity to join Enterprise Investigations as an

Investigations Analyst. This position provides a wide range of analytical and

investigative research support for the internal investigation team.

Specifically, the Enterprise Investigations Analyst job duties include, but are

not limited to

Compile evidential documents from Wells Fargo systems and other resources to

assist investigations team with case resolution.

Independently develop, mine data and analyze complex system reports to identify

additional evidence.

Assist with case management system entry and case file preparation.

Assess internal controls and procedures associated with assigned work,

identifying control breakdowns and making recommendations to prevent future

fraud losses.

Serve as the primary team contact on a wide range of system tools, providing

guidance and training as needed to the investigative staff.

May act as a liaison with law enforcement in small dollar or non-complex cases

as directed by management.

Assists investigators and managers with other assigned tasks, projects, and

initiatives, including direct assistance in the field on large and/or complex


Create, design and maintain reporting needs.

Serve as a resource for the department in conducting investigations by

performing examination and analysis on events and circumstances, which may be

complex in nature.

Analyze information to ensure compliance with federal consumer laws and Wells

Fargo policy and guidelines, which may include such information as RESPA, TILA,

UDAAP and other areas of regulatory concern.

Engage in relationship management efforts through participation in calls,

interviews, intra-office discussions, and other committees.

Identify critical and significant case concerns for investigators and

management that pose or may pose an inordinate risk to Wells Fargo.


* 6+months of experience in investigations in one or a combination of the

following financial services, law enforcement, human resources (ethics/

hotline management) or military; or BS/BA degree


* Ability to make timely and independent judgment decisions while working

in a fast-paced and results-driven environment

* Strong organizational, multi-tasking, and prioritizing skills

* Ability to take initiative, identify opportunities and implement change

* Ability to manage multiple small to medium sized projects simultaneously

* Microsoft Excel spreadsheets experience importing, exporting, and

manipulating data

* Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

* Ability to navigate multiple computer system windows, applications, and

utilize search tools to find information

* Retail banking experience

* Strong analytical skills with high attention to detail and accuracy

* A BS/BA degree or higher

* Knowledge and understanding of financial crime, fraud, or risk management

* Ability to take initiative and work independently with minimal

supervision in a structured environment

* Ability to take on a high level of responsibility, initiative, and


* Knowledge and understanding of bank systems including CLAIMS, DAT

(Disputes Automated Tracking) , eTran, Hogan, Store Vision Platform

(SVP), Operation Image Browser (OIB), Customer Contact Management (CCM),

Customer Information View (CIV), DIPR, MARS and Wisdom

* Exposure to Wells Fargo internal applications including MARS, AXCIS, or

Hogan DDA

* Certified Fraud Examiner (CFE)

* Certified Fraud Specialist (CFS)


* Certified Security Specialist (CSS)

Job Expectations

* Willingness to work on-site at stated location on the job opening

* Position Hours Monday - Friday (as early as 7 am and as late as 6 pm ).

* Work schedule may vary between 6 am - 6 pm Monday - Friday. Schedules

will be set as need is determined.

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week


MN-Saint Louis Park Min $43,200 Mid $60,000

IA-West Des Moines Min $43,200 Mid $60,000

NC-Charlotte Min $43,200 Mid $60,000

CA-Covina Min $47,500 Mid $66,000

PA-Philadelphia Min $47,500 Mid $66,000

FL-Pompano Beach Min $43,200 Mid $60,000

CA-Concord Min $51,800 Mid $72,000

NC-Charlotte Min $43,200 Mid $60,000

Street Address

MN-Saint Louis Park435 Ford Rd - Saint Louis Park, MN

IA-West Des Moines7001 Westown Pkwy - West Des Moines, IA

NC-Charlotte1525 W Wt Harris Blvd - Charlotte, NC

CA-Covina935 W Badillo Street - Covina, CA

PA-Philadelphia101 N Independence Mall E - Philadelphia, PA

FL-Pompano Beach2400 E Atlantic Blvd - Pompano Beach, FL

CA-Concord1755 Grant Street - Concord, CA

NC-Charlotte8505 Ibm Drive - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate

having successfully completed a criminal background check. Wells Fargo will

consider qualified candidates with criminal histories in a manner consistent

with the requirements of applicable local, state and Federal law, including

Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning

service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/

Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Reference Number

  • 1
  • Negotiable
  • None
  • None
  • Re-121951
  • Permanent
  • 1

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