Cloud - SRE Vanguard

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simple goal: to solve the worlds data problems with products that delight and

inspire. As the creators of the Elastic Stack, we help thousands of

organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA,

The New York Times, Wikipedia, and many more use Elastic to power mission-

critical systems. From stock quotes to Twitter streams, Apache logs to

WordPress blogs, our products are extending whats possible with data,

delivering on the promise that good things come from connecting the dots. We

have a distributed team of Elasticians across 30+ countries (and counting), and

our diverse open source community spans over 100 countries. Learn more at

Thanks to our ongoing expansion we have the opportunity to grow our Cloud

Vanguard team, the front-line owners of Incident Management, Investigation, and

Response for the Elastic Cloud platform. We take a Site Reliability Engineering

approach to addressing stability concerns, so we re looking for people who

are just as passionate about resolving distributed system issues as they are

coding and collaborating with others. In this role you ll be responsible fo

the health of thousands of Elasticsearch clusters spread across all major cloud



* You have outstanding interpersonal skills, and can effectively coordinate

incident response across globally distributed teams in a dynamic, growing


* You are a software engineer at heart, with a compulsion to automate

yourself out of a job

* You have production-grade experience operating Linux systems, with the

ability to methodically diagnose system, network, and application issues


What you ll do:

* participate in a weekly on-call rotation, using a follow-the-sun model;

on-call shifts are aligned with local business hours

* provide low-latency response to incidents and service instability,

coordinating with internal and external teams as needed

* contribute to tooling, automation, and system engineering efforts,

freeing yourself and others from day-to-day toil

* lead blameless post-mortems, ensuring preventative actions are

prioritised appropriately

* be an advocate for Elastic Cloud customers, sharing your deep insight

into our production systems with other engineering teams

What_You ve_Done

You dont need to have all of these items, but these represent the types of

work you will do at Elastic Cloud

* You have operated a SaaS product in a public cloud (AWS, GCP, Azure, or

SoftLayer preferred), and have some stories to share

* You are adept at writing software to automate orchestration tasks at

scale; we commonly use Python, Go, and Shell scripting

* You can use metrics systems (e.g. Elastic, Graphite, Prometheus, Influx)

effectively to diagnose issues and quantify impacts

* You have worked with cloud infrastructure-as-code tooling; Terraform,

CloudFormation, or others

* Youve diagnosed and resolved Elastic Stack cluster issues

* You are familiar with containerisation and container orchestration



As a distributed company, diversity drives our identity. Whether you re

looking to launch a new career or grow an existing one, Elastic is the type of

company where you can balance great work with great life. Your age is only a

number. It doesn t matter if you re just out of college or your childr

are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations

differ from place to place, we believe taking care of our people is the right

thing to do.

* Competitive pay based on the work you do here and not your previous


* Health coverage for you and your family in many locations

* Ability to craft your calendar with flexible locations and schedules for

many roles

* Generous number of vacation days each year

* Double your charitable giving we match up to 1% of your salary

* Up to 40 hours each year to use toward volunteer projects you love

* Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal

employment opportunity and affirmative action for all applicants and employees.

Qualified applicants will receive consideration for employment without regard

to race, color, religion, sex, sexual orientation, gender perception or

identity, national origin, age, marital status, protected veteran status, or

disability status or any other basis protected by federal, state or local law,

ordinance or regulation. Elastic also makes reasonable accommodations for

disabled employees consistent with applicable law.
  • 1
  • Negotiable
  • None
  • None
  • Re-120075
  • Permanent
  • 2

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