UC Technical Analyst - Bristol - £30,000

IT/Software/Telecoms jobs >> IT

Negotiable

Permanent

Description

UC Technical Analyst - Bristol - £30,000

Role: UC Technical Analyst
Location: Bristol
Salary: £30,000 + Benefits

*** Interviewing Immediately - Apply Now ***

Are you looking for a new challenge within one of the largest MSPs in the south-west? This award-winning organisation are looking for an experienced UC Technical Analyst to join their thriving team in Bristol. The successful candidate will be both enthusiastic and committed. Offering a fantastic career progression program with a clear development plan this role is not one to miss out on.

Your main responsibility will be to respond to customer Voice support calls in a polite and efficient manner. The individual should be comfortable liaising with customers over the phone or email.

Benefits:
** Competitive Salary - up to £30K + extensive company benefits
** 25 days Holiday + Bank Holiday
** Pension fund
** Paid Certifications and Training

Essential Skills: -
** Good understanding of VoIP technologies
** Good understanding of IT and network infrastructure
** Proficient in the use of MITEL Systems
** Experience working in a Service Desk environment
** Strong analytical, logical and troubleshooting skills
** Excellent communication, interpersonal and presentation skills

Desirable Skills: -
** Proficient in the use of Avaya, Digium, Shoretel and Asterisks VoIP systems
** ITIL Qualified
** Certifications in Mitel MiVoice 250, Mitel MICC, Mitel MiVoice Business, Mitel Network Plus

The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at zak . sandhu @ itecco . co . uk

This role would be suitable for: UC Technical Analyst, 1st Line UC Analyst, 2nd Line UC Analyst, UC Engineer

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company
  • 1
  • Negotiable
  • None
  • None
  • CV-108409
  • Permanent
  • 0

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