DCIM Technical Support Engineer

Other jobs >> General

Negotiable

Permanent

Description

Schneider Electric has an opportunity for a DCIM Technical Support Engineer in our Foxboro, MA location. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 13 5 ,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment . Great people make Schneider Electric a great company. As a DCIM Technical Support Team Member your primary job function would be to support Schneider Electric customers with the following product lines: - StruxureWare Data Center Expert - StruxureWare Data Center Operation Suite - NetBotz Security & Environmental Monitoring What do you get to do in this position? - Troubleshoot customer concerns related to SNMP, SMTP, HTTP/S, MODBUS, Web Services among other - Support software in virtualized environments - Troubleshoot software and hardware issues - Provide customer support by phone, e-mail, & chat - Be available for a 24/7 on-call shift (rotating) - Offer services and sales technical support to the sales teams - Provide training to sales team and others, when applicable. - Handle escalations and interact with Experts to solve customer concerns - Find the root causes of issues and make suggestions for product improvements - Work with product management to help develop future products and upcoming releases We know skills and competencies show up in many different ways and can be based on your life experience. If you do no t necessarily meet all the requirements that are listed, we still encourage you to apply for the position . This job might be for you if: - Strong Communication Skills - Understanding of Networking - Basic understanding of SNMP, Modbus, SMTP, HTTP, FTP - Knowledge of Windows and Linux Operating Systems - Must be able to work with limited supervision Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k) match, and more. Click here to find out more about working with us: We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. Were recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • 1
  • Negotiable
  • None
  • None
  • Re-105789
  • Permanent
  • 0

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input



Subscribe to updates from our blog