Customer Service Outfitter

Other jobs >> General

Negotiable

Permanent

Description

Position Summary:



Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.



Position Responsibilities:



1) Secure all firearms brought into the store with trigger locks



2) Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges



3) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers



4) Greet all customers as they enter the store in a friendly and outgoing manner



5) Handle customers merchandise returns; complete refund / exchange paperwork



6) Sort returns by category and return to proper area



7) Sell appropriate Hunting and Fishing Licenses



8) Handle and administer all incentive and reward programs



9) Remains product knowledgeable



10) Aware of advertised sales



11) Keeps work area clean, neat and well stocked with supplies



12) Follows all Company Policies and Procedures



13) Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:



* identifying and evaluating customers needs

* making product recommendations based off of this analys

* promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up



Education and/or Experience



High School education or equivalent experience



Mathematical Skills / Reasoning Ability



Ability to calculate figures such as discounts and make change to customers



Communication Skills



Ability to communicate in a friendly and professional manner to our customers and other associates



Physical requirements



Able to lift up to 50 pounds



Able to stand for extended periods



Other Knowledge, Skills and Abilities



Ability to establish and maintain effective working relationships with Management, coworkers and customers.



Ability to operate computerized Point of Sale register system



Other duties, assignments and responsibilities as needed.



Cabelas
  • 1
  • Negotiable
  • None
  • None
  • Re-99914
  • Permanent
  • 0

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