Senior Application Technical Support Engineer

IT/Software/Telecoms jobs >> IT

Negotiable

Permanent

Description

Senior Application Technical Support Engineer

£35,000pa - £45,000pa + benefits

Middlesbrough

Company Overview:

We are working with one of the UK’s Leading Digital Transformation and Software Development consultancies, who specialise in delivering high performing and innovative software.

Our client pride themselves on creating cutting-edge software that has revolutionized their market space and have been branded as technical innovators within the software industry.

Position Overview:

You will join our clients new technical centre of excellence and join a team of passionate techies, who love to solve complex IT issues and share knowledge to improve each other’s skills and abilities.

You will become the go to person for solving escalated cases within the team, helping customers deal with complex technical issues.

This role has no technical ceiling, as you will have ownership of cases from escalation to resolution, working with internal engineering teams to stop re-occurring issues.

Key Skills and Experience:

* You are a natural born problem solver, with strong technical troubleshooting skills, and have experience working in an Application Support role or bespoke software.

* A passion for customer success, and driving customer satisfaction

* A good understanding and experience working across Windows based environments

* Knowledge of Active Directory

* Knowledge of basic networking communication protocols

* Experience supporting or administrating SQL Server

* Experience working with Terminal Servers or Citrix, would be beneficials

* Excellent communication skills

* A team player who loves to collaborate and share knowledge with other team members!

Ready to Apply?

If you are a technical problem solver, who loves to be challenged and want to work in a fast paced an exciting environment…. Then why are you still reading?!

APPLY NOW
  • 1
  • Negotiable
  • None
  • None
  • CV-92760
  • Permanent
  • 8

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